IT Service Manager - Randstad Care : Job Details

Are you eager to gain hands-on experience in an education setting? Are you a tech-savvy problem solver with a passion for education? If so Randstad wants to hear from you!

Due to continued demand in the Education Sector across Northern Ireland we are keen to hire a proficient and adaptable IT Service Manager to oversee the ICT requirements and Services function. You will be expected to provide high quality management, maintenance, support and development of all ICT support services and to liaise with senior management.

Benefits:

• Band 8 - £24.36 Pay rate
• Full time hours - 36 per week
• Weekly pay
• Enhanced holiday package - up to 37 days per year including public holidays
• Opportunity to learn and work closely with students and staff
• Immediate start date
• Gain experience in a fast paced Education setting
• On site parking and canteen access
• Armagh location

Requirements:

• Level 5 qualification (or higher) in a relevant subject area e.g. HND in Computing or Information Technology is essential
• The ideal candidate will hold a Level 5 qualification in Leadership and Management or an equivalent qualification.
• Minimum of three year's experience within the last five year's of leading and managing an IT services team to deliver complex IT projects in an enterprise network environment with a minimum of 100 Endpoints (Desktop and Mobile) over multiple sites
• Proven experience within the following areas;
  • User Management including Office 365 licensing and security
  • Help desk and Asset Management
  • File and Data Management including O365 Share Point, One Drive & TEAM
  • Software License Management
• Due to the nature of this role, enhanced vetting will be applicable

Responsibilities:

• Oversee the ICT requirements and activities for their designated campus
• Develop and lead a high-performance team to ensure the efficient and effective realisation of the College's vision, policies and objectives
• Assist with establishing, implementing and monitoring targets and /or objectives
• Provide technical support hardware/software to all departments, staff and students
• Ensure accurate and timely data for Development Planning and Performance Management
• Assist in policy formulation relating to the ICT services function
• Represent the College on sector related committees and /or relevant external bodies, as required
• Assist in the management, maintenance and development of all services and in particular the operations of the IT Services function
• Contribute to the development and take lead on the implementation of the ICT Action plan in relation to ICT Services
• Assist with day to day maintenance, upgrades and troubleshooting of applications and systems
• Manage and develop all aspects of College ICT Systems.

A full job description is available on request

Randstad Care acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Care is an equal opportunities employer and decisions are made on merits alone.

Did you know that Randstad Care have been awarded a place on the National Clinical Staffing Framework for the NHS? This means we will be able to bring you more opportunities within nursing & midwifery and clinical staffing.