IT Support Apprentice - QA : Job Details

Employer Description:

Oasis Academies exists to provide a rich and balanced educational environment which caters for the whole person - academically, vocationally, socially, morally, spiritually, physically, emotionally and environmentally. Our task is to serve our students as well as to provide a learning hub for the entire community. In this way we will raise aspirations, unlock potential and work to achieve excellence through encouraging a ‘can do’ culture which nurtures confident and competent people.  

Overview:

Oasis are keen to recruit a pro-active IT Apprentice with a can-do, mature attitude towards their work.  You will be required to undertake a variety of tasks and gain all round experience within a busy technical environment.

Responsibilities:

• Ensure the smooth running of ICT systems to facilitate teaching, learning, administration and leadership
• To allow the effective use of ICT by teaching staff, admin staff, leadership and students and to improve both their understanding of ICT and their experience of its use
• To provide remote and face to face technical support in line with the academy’s ICT support service definition
• To support pupils and staff in the appropriate use of ICT, through advice or training

Required Skills:

• An IT technical background
• Evidence of being a good communicator
• Enthusiastic approach to customer service
• Good technical skills
• Strong audio visual skills
• Strongly task-driven/multi-tasking
• Good oral and written communication skills.
• Self-motivated.  

Entry Requirements:

• 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
• GCSE Maths and English (or equivalents) at grades 3+ (D or above)
• Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. 

For more information please visit the UK ENIC website.

Working Hours:

• 37.5 hours per week

Benefits:

• We offer a strong continuous professional development programme - if we see potential in your future, we want to help you grow with the academy and develop yourself in the direction you aspire to go
• We are supportive of our staff and want you to feel like you are coming to work with family
• There are opportunities to learn from and network across the Oasis trust
• We are on a journey together, and offer exciting opportunities for our staff to contribute and show leadership
• Support staff are offered a generous annual leave allowance and a competitive pension, with defined benefits and life cover
• Our results are impressive, and our staff and students have the positive relationships necessary to help make that happen
• Our community engagement is second to none

Future Prospects:

• Full-time employment opportunities upon completion of the apprenticeship. Opportunities to learn new skills and get involved with other areas of the business.

Important Information: 

Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. 

Apply now!