IT Support Apprentice - QA : Job Details

Employer Description:

Lucid Systems Provides support & consultancy to Small & Medium Size companies. We strive to become an extension of the client and work closely with them in their day to day IT needs.

Key Duties:

• Answering incoming support calls
• Logging support tickets
• Assisting in resolution of technical queries
• Supporting the office with setting up new equipment
• Working with various technical teams to promptly deliver services & equipment

Personal Qualities/Desirable Skills:

• Prompt time keeping
• Organisation skills
• Willingness to learn
• Hard working
• Works well as a team
• Self motivated

Entry Requirements:

• 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
• GCSE Maths and English (or equivalents) at grades 3+ (D or above)
• Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. 

For more information please visit the UK ENIC website. 

Benefits:

• Access to private healthcare
• Regular social events 
• Professional development
• Commission (5% of profit of sale)
• Supplied lunches

Future Prospects: 

The role offers long term security and the opportunity to progress into a permanent position following the successful completion of the apprenticeship.

Important Information: 

Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. 

Apply now!