IT Support Engineer - GBP 30000 - Nextech : Job Details

IT Support Engineer - GBP 30000

Nextech

Job Location : Derby, UK

Posted on : 27/01/2025 - Valid Till : 10/02/2025

Job Description :

Role: IT Support Engineer Location: Derby Salary: Up to £30,000

My client is on the hunt for a highly motivated IT Support Technician who has a passion for IT and excellent communication skills.

Role & Responsibilities:* Manage and oversee the company's helpdesk portal.* Deliver 1st Line support for tickets submitted via the helpdesk, phone, instant messaging, or email.* Coordinate with third-party software and hardware vendors to resolve issues that cannot be addressed internally.* Track and follow up on outstanding requests to ensure timely resolution.* Set up user accounts, configure, and install hardware for new hires and manage the offboarding process for leavers.* Perform general administrative support tasks.* Documentation

Key skills:* M365 suite* Active Directory & Azure* VOIP Phone System* MDM Platform* Anti-Virus Management* Strong Customer Service skills* Communicate technical information (both verbal & written) to a wide rang of end-users.

This is an exciting opportunity If you are looking to advance your IT career, apply now!

Salary : 25000 - 30000

Apply Now!

Similar Jobs ( 0)