IT Support Technician - Elevation Recruitment Group : Job Details

Elevation IT are looking to recruit an IT Support Technician for one of our key client in Rotherham.

Site based in Rotherham, Monday – Friday

£27,000 - £30,000

We are keen to speak with experienced IT Technician to join our clients team. If you are a proactive problem-solver with excellent technical and customer service skills, we want to hear from you! This is an exciting opportunity for someone with strong 1st and 2nd line support experience and a passion for technology.

Key Duties & Responsibilities:

• Provide 1st/2nd line technical support, troubleshooting and resolving hardware, software, and networking issues
• Maintain and support Microsoft Operating Systems, Office Suite, and Active Directory environments
• Manage and maintain SQL Server environments
• Perform enhanced networking tasks, including DHCP, DNS, and routing
• Assist with PBX management and maintenance
• Support device management through Microsoft 365, Azure AD, and Intune
• Manage virtual environments using VMware
• Handle backup solutions and data storage
• Ensure excellent customer service by resolving IT issues in a timely and professional manner
• Collaborate with team members to deliver IT solutions and improvements
• Organise and prioritize tasks to meet deadlines and manage multiple projects efficiently

Skill & Experience:

• Demonstrable experience in a 1st/2nd line support role
• Proficiency in Microsoft Operating Systems, Office Suite, and Active Directory
• Strong understanding of SQL Server, networking basics, DHCP, DNS, and routing
• Experience with PBX management/maintenance
• Knowledge of Microsoft 365, Azure AD, device management through Intune, and Office 365
• Experience in VMware and virtual environments
• Strong customer service skills with the ability to communicate technical information clearly
• Excellent organizational skills and the ability to work both independently and as part of a team
• Effective problem-solving skills with a proactive approach to IT challenges

 To find out more contact us today!