IT Systems & Database Analyst - Seymour John : Job Details

IT Systems and Database Analyst | Permanent | Telford | Upto £50,000 + Benefits Package

The Company

Seymour John is thrilled to be working with a well-established manufacturing business in Telford, to support with an exciting piece of recruitment within the IT department.

The Opportunity

This role will require you to be the lead technical architect for all IT systems within the business. You will be responsible for delivery of the technical support function within the department, delivery of assigned IT projects and also being a representative for the Head of IT in their absence.

Responsibilities in the role will include:

Systems Support

• Aid in delivery of the IT support service to the business
• Support staff within the department where technical issues are escalated
• Progress escalated support issues from the support service through to resolution
• Out of hours support where necessary

System Analyst

• Maintain and upgrade existing technological systems for the organization. Involved in designing new computer systems and frameworks, providing troubleshooting for technical issues.
• Support system uptime, integrity, stability and security to all systems, including software versions remain current. This includes all hardware, software and configuration components of network appliances, switches, wireless access points, servers, data cabling, telephones, mobile phones, CCTV systems etc.
• Investigate and propose improvements to systems, software, infrastructure and processes. Identify any potential points of failure/risk and recommend solutions.
• Create/update system documentation for technical reference purposes.
• Accountable for backups and DR outside of the scope that the business already covers.

Project Delivery

• Manage and execute relevant change requests and BAU functions of the department via the project delivery business demands recorded in the IT PoW (Programme of Work).
• Responsibilities include delivery of projects for Business Intelligence, Database reporting and data systems development and administration.

Personal Profile

This opportunity is well suited to a proactive, diligent individual with experience in a similar role. You must be approachable and enthusiastic, with the ability to communicate at all levels of the business, clearly and diplomatically.

We are particularly looking for candidates to have the below skills/experience:

• Hands-on approach with broad range of IT systems knowledge that can support 1st to 3rd line support responsibilities.
• Extensive experience owning and managing a network backbone/data/voice/Windows serving an environment of 100+ people.
• Active Directory maintenance and administration.
• Network systems monitoring and administration.
• Windows file and print services, NAS/SAN etc.
• Virtualisation technologies - VMWare and Veeam.
• Disaster recovery focussed.
• ITIL certified, at least Foundation Level

Hours are 08:30-17:00

For a confidential discussion and further information on the role, please contact Joe Woodall at Seymour John Ltd

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