IT Systems Engineer - Macildowie Recruitment and Retention : Job Details

IT Systems Engineer

• Leicester
• Permanent 35 hour per week
• Salary £40,000 - £45,000

About Us:Fantastic opportunity to join an organisation that is recognised as one of the UK's Top 100 Great Places to Work that is committed to creating an empowering, supportive, and dynamic work environment for all.

Looking for a motivated and talented IT Systems Engineer to join their close-knit team. Whether you're an experienced professional or looking to further your career in IT, this is an exciting opportunity to play a critical role in ensuring our technology infrastructure is secure, efficient, and constantly evolving.

The IT Systems Engineer role:

• Manage and maintain Microsoft-based systems, network infrastructure, and desktop environments across the organisation.
• Administer and optimise Microsoft 365 services (Exchange Online, Teams, SharePoint) and Entra ID/Azure AD.
• Provide proactive and responsive IT support via our service desk, ensuring excellent service to colleagues and end-users.
• Implement security policies, ensuring compliance with best practices and organisational standards.
• Assist with the deployment of new hardware, software, and system upgrades, including managing laptops and Macs.
• Collaborate with teams to drive automation initiatives and future technology projects.
• Take ownership of asset management, technical documentation, and ensuring accuracy and compliance.
• Facilitate technical setups for meetings and events, ensuring a seamless experience for participants.

What You'll Bring:Key skills and attributes we are looking for include:

• Experience with Microsoft 365, Entra ID, and cloud-based services.
• Expertise in managing device profiles via Microsoft Intune and scripting (PowerShell) for efficiency.
• Strong troubleshooting skills, with the ability to balance ongoing tasks with new requests.
• Understanding of networking concepts like DNS, DHCP, VLANs, VPNs, and TCP/IP.
• A proactive approach to IT security, including experience with email gateways such as Mimecast.
• Experience with asset management and ensuring compliance with IT policies.
• Ability to apply service management principles (e.g., ITIL) to execute tasks efficiently.

Preferred Experience:

• Familiarity with security frameworks such as ISO 27001, Cyber Essentials Plus, or NIST CSF.
• Experience using Microsoft Intune, Windows Autopilot, and MDM tools like Jamf or Kandji.
• Atlassian Jira and Jira Service Desk administration experience.
• Relevant certifications, such as Microsoft 365 Certified: Fundamentals, CompTIA A+, Network+, or Cisco CCNA.

What We Offer:

• 25 days of holiday plus public holidays, with the option to buy or sell days, and an extra day off for your birthday
• Company bonus scheme
• Free onsite parking and EV charging
• Social events, such as Christmas and summer parties, sports events, and family fun days
• Relaxed dress code and modern office space, including a games area and onsite gym with free HIIT and stretch classes
• Learning and development opportunities to support your career growth
• Enhanced maternity, paternity, and sick pay
• Company-funded private medical insurance
• Healthcare cashback plan

If you're an IT professional looking to make a meaningful impact in a supportive, dynamic, and diverse team, we'd love to hear from you. Apply today!

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Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

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Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.