IT Systems Support Analyst - ERP - Nigel Frank International : Job Details

Job Description

Brilliant opportunity to join the IT systems team with my expanding FMCG/ retail client, based in Greater London. With their Microsoft Dynamics 365 Business Central solution at the heart of their business processes/ IT, the company are looking to expand their team - ensuring the day to day management of the system, whilst assisting with a host of interesting improvement projects heading into 2025.

If you have prior experience supporting D365 BC/ ERP business systems, and seeking a fresh challenge to build on your skills in a like minded, team environment, this could be the role for you!

Role & Responsibilities

• Day to day support of my clients Microsoft Dynamics 365 BC/ ERP systems (2nd line)
• Troubleshooting user issues on a technical level, and ensuring daily system performance is optimised
• Support to project related tasks including functional requirement analysis, Install, config, testing
• User training
• Engagement with third party providers on more advanced 3rd line engagements

Skills & Qualifications

• Proven experience in ERP or CRM systems support analysis (preferably Microsoft Dynamics 365 Business Central or Dynamics NAV)
• Strong end to end support skill set - able to analyse, troubleshoot support issues to resolution
• Experience across functional project life cycle tasks (analysis, config, testing, training)
• Understanding of manufacturing/ supply chain/ FMCG processes - preferable, not essential
• Excellent communication/ stakeholder & user engagement skills

Location

My client operates to a hybrid work policy, with a blend of home working and weekly on-site time in Greater London offices.

Benefits

• Opportunity to work in a collaborative, supportive team where no 2 days are the same
• A competitive base salary up to £50,000 (experience dependant)
• Fantastic employee benefits package
• Training/ professional development openings

To discuss this exciting opportunity in more detail within the Dynamics 365 market, please contact Nick Butter by phone on or send your current CV to . Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics 365 /Dynamics NAV opportunities within the global market. Dealing with both Microsoft Partners and End Users, our specific Microsoft Dynamics 365 team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities. Our client relationships have been built up through our extensive knowledge and experience within the industry, with clients using our service time and again for the best experience within the Dynamics 365 market. I am interested in speaking to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics market, please contact me ASAP. or via email