IT Technician - MTrec Recruitment : Job Details

The Company

Our client is a market leading manufacturer. Due to growth, they are now looking to recruit an IT Technician.

The Role

• You will deliver effective IT support across all aspects of the business and will provide back up and support to managers on a wide range of IT related projects.
• The person will be responsible for the smooth running of day-to-day IT operations, duties will include:

• Resolve and escalate IT incidents and change requests.
• Maintain and troubleshoot hardware and software issues across the network.
• Perform regular system maintenance and updates.
• Daily checks and maintenance procedures such as ensuring backups have been completed.
• Assist with new starters/leavers and support desk moves such as PCs and phones.
• Termination of network cables and cable runs as required (training will be provided on this).
• Raise external support calls with key suppliers when required.
• Complete IT projects set by management and assist other departments where an IT presence is required.

The Person

• Previous similar experience in an IT role.
• Demonstratable experience in the engineering/manufacturing industry, ideally with ERP/MES system experience.
• Excellent decision making and attention to detail skills.
• Positive, proactive and dynamic look for solutions to problems and ways to improve.
• Remain flexible in an ever-changing environment.

The Benefits

• An attractive salary.
• Working for a market leader.
• Good pension.