IT Trainer - Fisher Jones Greenwood : Job Details

Why Join Us

Lawfront provides legal services to individuals and businesses through leading regional law firms - Farleys, Fisher Jones Greenwood, Nelsons and Slater Heelis.

At Lawfront our People and our IT Ecosystem are two legs of the 3-legged stool that defines who we are and enables us to provide the outstanding service we deliver to our clients. Integral to valuing those vital components of Lawfront, we are undertaking a far-reaching investment in leading edge technology and a training programme for all staff.

We are looking to recruit IT Trainers to join our existing team. With a presence around the country and over 800 colleagues, this opportunity offers a unique chance to make a significant impact on our organisation's growth and success. You will take part in our far-reaching projects to enhance the technical skills of our staff, ensuring they are equipped to leverage technology effectively in their daily work. As part of a team you will collaborate with others to ensure a consistent experience for all learners and lead on training projects as part of the teams

Key Responsibilities

• Training Delivery: Design and deliver engaging training sessions, workshops, inductions and webinars tailored to the needs of our legal professionals.
• Content Development: Create and maintain training materials, including manuals, guides, and e-learning modules.
• Continuous Improvement: Assess training effectiveness and gather feedback to continuously improve training programs.
• Support and Guidance: Provide ongoing support to colleagues, helping them troubleshoot IT issues and enhancing their understanding of software applications.
• Collaboration: Work closely with IT and HR teams to identify training needs and develop strategies to address them.
• Championing Technology: Advocate for and promote a learning culture and positive approach to the adoption of new technologies throughout the firm.
• Project Contribution: Participate in and contribute to projects that involve training components, ensuring effective knowledge transfer and skill development. Testing and documenting new applications.

Essential Skills and Qualifications

• Training Experience: Proven experience in delivering IT training within the legal sector.
• Technical Proficiency: Extensive knowledge of Microsoft Office Suite and experience with legal software such as ShareDo, NetDocs, and iManage.
• Driving License: A valid driving license and access to a car, as travel between our offices is required.
• Service Excellence: Demonstrated ability to deliver a high standard of service to colleagues and stakeholders
• Learner Engagement : Strong communication and interpersonal skills, with the ability to engage and motivate learners.

Personal Attributes

• A genuine passion for helping others learn and grow.
• Ability to adjust training approaches based on audience needs and feedback.
• Collaborative mindset with a commitment to fostering a supportive learning environment.
• Positive attitude and enthusiasm, inspiring and energising learners to engage and achieve their best.

The extras

As part of this role, you'll be given all the tools to succeed and can expect dedicated training, professional support and a host of benefits.

• 25 days' annual leave plus bank holidays and holiday purchase
• Additional day off for birthday or wellbeing
• Private Medical Insurance
• Healthcare cash plan
• 4% Pension contributions
• Life Assurance
• Income Protection
• Hybrid Working
• Access to flexible benefits portal