ITSM Administrator - Appcast Enterprise : Job Details

Description

ITSM Administrator

Leidos are seeking an ITSM/Linux Engineer to join our dynamic team. The ideal candidate will have familiarity with Linux (RHEL) and other environments, ensuring high availability, system performance, and security for critical systems. You who will be responsible for managing and maintaining the system application to ensure it operates efficiently and effectively. This role is based solely in office and involves configuring the platform, maintaining system stability, and ensuring data integrity. The administrator collaborates with various stakeholders to understand their requirements, provide technical solutions, and support ongoing projects, operations and new requirements as they are identified by the business.

Everything we do is built on a commitment to do the right thing for our customers, our people and our community. Our mission and our values guide the way we do business. The foundation of our Leidos culture is our Values, Beliefs and Expectations by which we select, recognise and reward employees. They create the environment that drives us toward our mission. Passionate about customer success by being determined to understand and respond to our customers’ needs as if they were our own. United as a team, we are bound together by our conviction that ethics and integrity is core to how we operate.

Leidos is a global science and technology solutions leader working to solve the world’s toughest challenges in the defence, intelligence, homeland security, civil, and health markets. The company’s 33,000 employees support vital missions for government and commercial customers. Candidate must be eligible to undergo security clearance (DV).

Key Responsibilities:

• System Administration: Help to manage and maintain Red Hat Enterprise Linux (RHEL) systems across multiple environments (development, staging, production).
• Installation and Configuration: Install, configure, and deploy new RHEL systems.
• Troubleshooting and Support: Provide second-line support for RHEL-based systems, diagnose and resolve issues related to system performance, networking, storage, and application deployments.
• Performance Tuning: Monitor system performance, ensuring resource utilization is efficient and bottlenecks are minimized.
• Backup and Disaster Recovery: Support regular backups are performed and implement disaster recovery plans to protect critical systems and data.
• Documentation: Create and maintain comprehensive documentation on system configurations, procedures, and best practices.
• Collaboration: Work closely with other IT teams (network, storage, security, etc.) and developers to ensure seamless system integration and operation.

Skills:

• Good problem-solving and troubleshooting skills.
• Good communication skills, with the ability to explain technical issues to both technical and non-technical stakeholders.
• Ability to work independently as well as part of a collaborative team.
• Detail-oriented with a focus on accuracy and best practices.
• Working with RHEL and managing offline repositories desirable.
• Understanding of system security concepts, including user permissions, SELinux, firewalls, and security updates
• Experience with enterprise monitoring and alerting tools.
• Familiarity with virtualisation platforms (e.g., HyperV or VMWare).

WHAT DO WE DO FOR YOU?

At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance.We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes:

• Contributory Pension Scheme• Private Medical Insurance• 33 days Annual Leave (including public and privilege holidays)• Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme)

•  Dynamic Working

Commitment to Diversity:

We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs.

Who We Are:

Leidos UK & EUROPE – we work to make the world safer, healthier, and more efficient through technology, engineering and science.

Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation.

What Makes Us Different:

Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change.

Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours.

People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future.

Original Posting Date:

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range: