Junior Customer Service Agent - Appcast Enterprise : Job Details

Position:Junior Customer Service AgentJob Description:ABOUT THE ROLEThe Customer Service Agent at Arrow will work as part of a busy team providing excellent Customer Service to Arrow customers. You will be responsible for providing day to day sales support and customer service activities for assigned accounts.This role is a great opportunity to gain a good understanding of Arrow across all departments.A FEW THINGS YOU'RE AN EXPERT AT

• Understanding of the customer service process
• Good working knowledge of all Microsoft Applications
• Team player
• Highly motivated, with a pro-active approach to their workload
• Able to work on their own initiative
• Intelligent and keen to learn new skills
• Confident personality
• Understands the sales process and the importance of customers
• Fast learner with an eye for detail
• Good organisation skillsA FEW MORE THINGS YOU ALSO KNOW (OR WANT TO LEARN)

• Delivers Results
• Customer Service Excellence
• Influence and Relationship Building
• Business Acumen
• Problem Solving

Location:UK-Newmarket, United Kingdom (Fordham Rd)Time Type:Full timeJob Category:Business Support