Junior Internal Sales Executive - Freightserve : Job Details

Freightserve are looking to recruit a Junior Internal Sales Executive for a Heathrow based GSA. The company are currently expanding their successful operation.

DESCRIPTION:-

The Junior Internal Sales Executive is responsible for supporting the sales team in achieving revenue targets by managing customer relationships, responding to inquiries, and coordinating with other departments.

This entry-level position focuses on providing excellent customer service, identifying potential sales opportunities, and maintaining accurate records of sales activities.

RESPONSIBILITIES:-

Sales Support:-

• Assist in generating and following up on leads to drive sales.

• Respond promptly to customer inquiries via phone, email, or other communication channels.

• Prepare and send quotations, proposals, and other sales-related documents.

• Collaborate with the sales team to ensure smooth execution of orders and customer satisfaction.

Customer Relationship Management:-

• Build and maintain positive relationships with customers to encourage repeat business.

• Understand customer needs and suggest appropriate products or services.

• Handle customer complaints or escalate issues to the appropriate department for resolution.

Data Management & Reporting:-

• Maintain accurate records of customer interactions, orders, and sales activities in the CRM system.

• Prepare regular reports on sales performance, customer feedback, and market trends.

• Assist in market research to identify new business opportunities or improve current processes.

SKILLS & EXPERIENCE:-

• Entry-level position: prior experience or internships in sales or customer service is an advantage.

• Strong communication and interpersonal skills.

• Ability to multitask and prioritize in a fast-paced environment.

• Proficiency in MS Office Suite (Excel, Word, PowerPoint).

• Familiarity with CRM software is a plus.

• Goal-oriented mindset with a proactive approach to problem-solving.

Please only apply if you have the necessary experience as only people with the correct experience will be contacted.