Job Location : Chelmsford, UK
Junior Office Support Assistant
Excellent opportunity for a junior/college leaver looking for a full-time permanent opportunity working in an office environment.
Good IT skills to include Word, Excel & Outlook
Confident personality
Working as part of the internal team, your primary responsibility will be customer support for all products, delivery, projects, and billing questions via email & over the phone. You will be handling customer purchase order requests, tracking shipments and billing-related enquiries processing a large volume of sales orders up to the point of invoicing and answering new inbound enquiries and providing pre- and post-sales assistance via phone and email. You will be accountable for dealing efficiently with all customer queries and problems, delivering exceptional customer service, and undertaking administration-related duties within the role.
Full training will be provided
No hybrid/remote working is available within this position.
Salary : -
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