Key Account/Customer Service Executive - Rise Technical Recruitment Limited : Job Details

Key Account/Customer Service Executive

Slough

Up to £38,000 per annum + Travel Expenses + 33 Days Holidays + Benefits

Are you an experienced professional within customer service/account management looking to take your next step in your career within a multibillion turnover company?

This organisation are a large multi-national business within the aircraft sector. Due to continued growth they are looking for a to join the team. You will manage and develop assigned customer accounts, ensuring that all customer enquiries and requests are addressed promptly and efficiently. This role acts as the primary point of contact for customers, requiring.

This is an excellent role for an individual with strong customer service, business/account management looking to progress their career within a well-established aviation sector company.

The Role:

• Manage and develop assigned customer accounts, providing prompt resolution to complaints or general enquiries, track the progress of ongoing maintenance and repairs, keeping customers informed, provide pricing and quotations, prepare and maintain accurate reports.
• Working closely alongside other departments such as sales, customer service, workshop
• Due to the nature of the role there may be occasional travel to customer sites

The Person:

• Excellent communication and organisational skills
• Able to work independently but also within multi-disciplinary teams
• Experience working within an aviation/aerospace company would be a bonus
• Full, clean UK driving license

Reference Number. BBBH245346

To apply for this role or to be considered for further roles, please click "Apply Now" or contact Sophie Fox at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.