Job Location : Liverpool, UK
We have an exciting opportunity available for a Key Account Customer Service Team Leader tojoin our Liverpool office. You will join us on a full-time, permanent basis. In return, you will receive a competitive salary and benefits.
CMA CGM SSL INEUR, a subsidiary of the CMA CGM Group, is a leader in multimodal logistics and door-to-door intra-Europe transport.
CMA CGM SSL INEUR’s door-to-door solutions connect Northwest Europe, the Baltic countries and Russia with the Iberian Peninsula, the Canary Islands and Morocco via short sea routes, rail, road, and inland waterways, thus combining various modes of transport with innovative logistics services for a secure and cost-effective customer experience.
CMA CGM SSL INEUR is also a European leader in sustainable transport thanks to its fleet of LNG-powered vessels and trucks.
The Key Account Customer Service Team Leader Role:
As our Key Account Customer Service Coordinator, you will work closely with the Customer Service Manager to lead and drive improvements in relation to the quality and productivity of operations and customer service. This will need to be achieved through development of the customer service team, and ongoing review of core KPIs, processes and procedures.
You will set key goals and objectives to meet SSL Intra NEUR mission and vision and manage departmental projects. It is important to inspire employees by keeping them motivated by recognising development areas, implementing training plans, setting workable goals, decision-making, coaching techniques, and involving employees to be part of projects.
Your responsibilities as our Key Account Customer Service Team Leader will include:
To become our Key Account Customer Service Team Leader, you’ll need:
In return, we will offer our Key Account Customer Service Team Leader:
Are you bold, imaginative, ready to take the initiative with integrity, and feel you are the right candidate for the Key Account Customer Service Team Leader role, please click ‘apply’ now! We would love to hear from you!
Salary : -
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