Key Account Executive - Esdevium Games Limited t/a Asmodee : Job Details

Please note, you must upload a cover letter to be considered for this role.

Job SummaryThis role involves building and maintaining long-term, trusting relationships with our customers. The Account Executives role is to oversee select national retailers; developing new business from existing customers, proactively identifying new opportunities, and providing outstanding service to ensure customer satisfaction.

Responsibilities

• Being the main point of contact for queries from specific customers.
• Take time to build great relationships with each customer so that you adapt the services and products to meet their specific needs.
• Pro-actively contact new and existing customers to make them aware of new & upcoming product releases to increase sales.
• Contact customers via phone and email to assist with a variety of sales queries.
• Capture & update customer information accurately.
• Be a team player, helping drive performance by constantly challenging self & by inspiring others to meet their goals.
• Respond to changing priorities and achieve tasks quickly and efficiently.
• Business travel to numerous off-site meetings and trade shows.
• Taking ownership of customer issues and working swiftly to resolve them to the satisfaction of the customer wherever possible.

Essential Skills

• Strong interpersonal skills with ability to quickly establish rapport and build trust.
• Confident communicator, both verbal and written.
• Adaptable to changing demands and priorities.
• Works well under pressure.
• Strong team player but happy to work independently.
• Positive and enthusiastic with a passion to learn and deliver fantastic customer service.
• Resilient and determined.

Desirable Skills

• Strong attention to detail and excellent problem-solving skills.
• Strong IT skills, including Excel skills.
• Proactive, in terms of looking at new Sales/Marketing opportunities and understanding new problems.
• Experience with Business Development & opening new accounts.
• Previous experience in a sales role.
• Interest in gaming.