Job Location : Ashford, UK
Key Account Support
Ashford
Full Time / Permanent
Hybrid working opportunities
£30-33K
My client is currently seeking an experienced account support professional to join the sales support team whom monitor worldwide customers within the food retails markets on a full time, Permanent Basis
My international client supplies its continuously growing markets around the world with high quality frozen vegetables, herbs, and fruit with 4000 employees and 17 production sites in 8 countries. The family business sells in more than 100 countries and has a turnover of more than 1.4 billion euros. The mission is to preserve the gift of nature as pure as possible. achieving this goal thanks to an integrated network of growing areas, production units, freezing units, packaging equipment, appropriate logistics and thorough quality control.
You will act as the central point of contact with regards to product support, contract & forecast follow-up etc. By creating reports and analyzing customer data, you gain insights for the organisation and the customer. You dare to jump when seeing opportunities and proactively monitor and improve customer satisfaction. Your commercial attitude allows you to build strong business relationships.
In this role you interact frequently with the key account manager retail, customer service and supply chain to guarantee a correct follow-up & gain internal support for your customers.?You will report to the Group Sales Support Team lead.??
The scope of the role:???
o Item screenings coordination and article creation and introduction of new products
o follow-up of packaging (new packaging samples, first production timings, phase-out packaging stock)
o NPD samples
o Promo management (forecasting and analyzing)
o SLA follow-up
Your talent
o You take initiative and suggest tools to optimize our processes that can also be implemented on a group level.??
o You are a constructive team player who helps us to grow in a structured way.??
o You are flexible and share a team responsibility with your colleagues.??
o You coach your customer service and sales support colleagues in the required processes.
Benefits
They offer you the opportunity to be part of an authentic and sustainable international company, with real growth opportunities and the freedom to actively participate in shaping the business and the opportunity to develop professionally. You will receive a full remuneration package in line with the level of this position.?They care for their people and create family-friendly surroundings by offering you the flexibility to work 2 days/week from home.
For further information on this role please contact Martine at Interpersonnel Recruitment
Interpersonnel Recruitment is operating as an Employment Agency for our client for this particular role. By applying you give consent for your data to be handled and processed under GDPR Legislation for the purpose of your current employment search.
We are pleased to receive a significant number of applications for most roles advertised. We are therefore unable to respond to individual applicants unless shortlisted. If you have not been contacted within four weeks of the closing date you should assume you have not been shortlisted on this occasion.
Interpersonnel is an equal opportunities employer. All our current vacancies are on our website
Salary : 30000 - 33000
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