KYC Onboarding Manager - Bucks and Berks Recruitment : Job Details

Our client has grown to become a leading global foreign exchange, payment and financial technology provider.

Based in Amersham, they're looking to recruit a KYC Onboarding Manager to join them and then recruit and build a team of around 5 Associates which could then grow over time. The successful candidate will have experience in KYC and leadership/management with an in depth understanding of AML/KYC regulations and compliance practices.

The role is office based 8.30 - 5.30 Monday to Friday and is paying £40k - £45k plus bonus and benefits. Hybrid working may be offered further down the line.

This is a fantastic opportunity to join a vibrant and growing business offering excellent career opportunities.

Core Responsibilities

• Lead and manage a team of Associates, providing training, guidance, and motivation to ensure they meet performance targets.
• Develop and implement strategies to optimise the KYC onboarding workflow, achieving and maintaining a 48-hour client onboarding timeframe.
• Ensure strict adherence to AML/KYC regulations and internal compliance policies, safeguarding the organisation's regulatory integrity.
• Allocate tasks effectively, monitor team progress, and ensure the timely and high-quality completion of onboarding processes.
• Act as an escalation point for client queries, ensuring timely and professional resolution of issues.
• Maintain oversight of client interactions to ensure a seamless and positive onboarding experience.
• Conduct regular audits of onboarding activities to ensure accuracy, compliance, and mitigation of risks.
• Prepare and deliver detailed reports on team performance, compliance metrics, and process improvements to senior management.
• Drive continuous improvement by identifying inefficiencies and proposing innovative solutions, including leveraging technology where appropriate.

Competencies & Experience

• 5 years in KYC or Client Onboarding, with at least 2 years in a leadership role.
• Experience in Financial Services or a similar regulated industry is highly advantageous.
• In-depth understanding of AML/KYC regulations and compliance practices.
• Strong leadership and people management skills.
• Analytical and process-oriented mindset, with a focus on continuous improvement.
• Excellent communication and stakeholder management skills.
• Professional certifications (e.g., CAMS, ICA) are preferred.

Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days.

As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.