Lead Facilities Co-ordinator - National Trust : Job Details

We're looking for a Facilities Co-ordinator with the skills to keep Brimham Rocks in amazing condition and running smoothly for all the people who visit and love the place.

This position is covering a short term vacancy in the team. Your normal working pattern will be Sunday - Thursday.

Internally you'll be know as a Facilities Co-ordinator.

Brimham Rocks is part of a portfolio with Fountains Abbey & Studley Royal, sharing a General Manager. Reporting to the Property Operations Manager, you'll supervise two part time Facilities Co-ordinators based at Brimham Rocks. You'll work closely with the Regional Building Surveyor and there will be training and development opportunities within the regional facilities network. There is a small core staff team at Brimham which increases to 25 including seasonal welcome and F&B team members, and over 40 volunteers that help with a variety of tasks including countryside conservation work and bookshop volunteering. Brimham Rocks is a popular tourist destination, welcoming over 200,000 visitors per year, mainly in spring and summer.

Providing a fantastic visitor experience and ensuring nature thrives, together with a love of the great outdoors, is what makes the team tick here at this busy countryside property.

Click here for more information about this location

As the Facilities Co-ordinator, you’ll be making sure that Brimham Rocks operates as it should, by running an efficient, effective and flexible facilities service. You’ll help the property team to meet their goals by keeping standards high.

You'll be responsible for ensuring the site meets many of its compliance and operational risk management requirements. This will include responsibility for Health & Safety, fire safety and security. You'll use IT systems to monitor, record and plan maintenance work. You'll work closely with the regional Building Surveyor to help deliver projects.

You'll manage a delegated budget. You’ll be helping with maintenance and repairs (reactive, as well as planned and preventative), cleaning and caretaking, the presentation of public areas and visitor facilities (including car parks and grounds) and co-ordinating deliveries and collections.

You will be part of a team of duty managers for the site (covering a rota). You'll be responsible for the smooth running and presentation of the site during opening hours, acting as a main point of contact for staff, volunteers, and customers in case of emergency, enquiry or complaint. You'll be the key decision maker on the day and will be responsible for unlocking and locking the site. At busy times you will need to help provide lunch cover for other departments. 

You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

We'd love to hear from you if you’re:

• customer focused with a positive attitude
• a team player, but also can work on your own initiative
• comfortable using IT packages ??
• well organised and adaptable??
• happy to learn new skills

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

•Substantial pension scheme of up to 10% basic salary

•Free entry to National Trust places for you, a guest and your children (under 18)

•Rental deposit loan scheme

•Season ticket loan

•EV car lease scheme 

•Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

•Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

•Flexible working whenever possible

•Employee assistance programme

•Free parking at most Trust places

Click here to find out more about the benefits we offer to support you.