Learning and Development Coordinator - PIB Group : Job Details

The Role: Learning and Development Co-ordinatorThe purpose of this role is to contribute to the development and delivery of the Group L&D Strategy thus empowering our colleagues to drive their own career development. The Learning Co-ordinator will provide administrative support to the Group L&D function as well as being a critical contributor in delivering a successful L&D offering to the Group.   Key Responsibilities:

• Support with day-to-day management and oversight of Workday Learning, supporting employees and managers to fully utilise Workday’s self-service functionality, working in partnership with the ‘Workday Team’.
• Support the team in optimising Workday Learning as well as delivering full enablement of Workday Learning to our International People teams as and when required.
• Provide first line support for all L&D related queries across PIB Group.  Ensuring swift query resolution and proactive communications with colleagues at all times.
• Provide an efficient transactional L&D service for course administration that isn’t available via Workday. 
• Coordinate logistics for ‘in person’ sessions, including scheduling, venue booking, materials preparation and refreshments.
• Support the team with designing and developing digital learning solutions aligned to our strategic priorities.
• Design professional L&D support materials and communication.
• Process professional qualification applications. 
• Log and track L&D invoices.
• Evaluate the impact of L&D programmes and make recommendations to improve. 
• Provide key data and analytics to inform our learning strategy and ensure we’re delivering optimal outcomes.
• Support with the identification of suitable external delivery partners to support with the execution of the L&D strategy and monitor their ongoing provision to ensure content remains fit for purpose.
• Work in partnership with the Group Communications and Engagement team to increase overall engagement with all Learning and Development programmes. Maintain the Learning and Development pages on Portal. 
• Provide support and guidance to internal customers around best-fit learning and development solutions for their business needs.
• Build and sustain effective relationships with managers and business contacts to support the L&D strategy and drive the L&D culture across the business
• Work in partnership with Group Risk and Compliance to support the successful execution of their mandatory learning strategy. 
• Support with, and lead on L&D projects (within scope of role).
• Maintain up to date knowledge of L&D best practice.

Experience:Essential

• Educated to A-Level standard or other Level 3 qualification, demonstrating a good standard of literacy & numeracy.
• Experience in a similar role.
• Experience of working with HR Information Systems (HRIS) and/or a Learning Management System (LMS).
• An understanding of Learning and Development processes and administration
• Able to work accurately with a high attention to detail.
• Excellent organisation and time management skills with the ability to prioritise effectively.
• The ability to work to deadlines.
• Able to deliver excellent customer service. 
• Able to support and encourage continuous improvement.
• Proficient with MS Office
• Able to balance individual and team tasks.

Desirable

• Recognised Level 3 or above L&D or HR qualification.
• Experience of Workday system.
• Previous L&D experience in an admin or co-ordinator role.
• Use of digital learning authoring tools.
• Design and delivery of learning content.

Further information As well as a competitive salary we offer the following benefits -

• Competitive holiday allowance with the annual option to buy additional days 
• Death in Service benefit of x4 salary
• Company pension scheme
• Enhanced maternity and paternity leave packages
• A flexible benefits package which allows you to add additional benefits to your overall package
• Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more
• Referral schemes 
• Discounted rates on PIB products
• We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more
• If supporting the local community, engaging with charities and having the opportunity to ‘give something back’ interests you, you have the opportunity to take an extra day to support this with a Volunteering day.
• We also offer a wide range of discounts including a kids pass – giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose
• PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development

We are proud of our success and growth and have been recognised for many industry awards across our business.  If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you.  PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-218 335