Learning & Development Officer - Digital & Online - Blakemore Retail : Job Details

Salary: Apprentice £23k to £25k (pro rata) + Excellent benefits packageFully experienced £26k to £28k (pro rata) + Excellent benefits package including pro rota car cash allowanceContract: Permanent/ Full timeLocation: Hybrid working with 50% field based / working from Willenhall Office (WV13 2JP)Hours of work: 9 to 5 – 3 days per week (or fewer hours on 4 or 5 days per week according to candidate needs).

Company Overview:

We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 252 SPAR convenience stores and employs more than 7,000 people, with a turnover of £1.3 billion.

Job Purpose:

This is a 0.6 part time role. As a member of the ‘Learning and Development’ team your key purpose will the delivery of effective, well targeted digital and online learning across the full AF Blakemore business. Delivery will incorporate a range of online methods (eLearning, video, podcasts and other emerging technologies).Your role will also require work on learning and development projects as a project manager and team member.

Key Tasks/Responsibilities:

• Support with of digital / systems project work required by the business (eg training guides delivered within Reflexis project, setting up of eLAB portal for BTP Retailers, guides for ATLAS etc….).
• Ownership of the BR / BTP monthly eLAB training (designing, monitoring, evaluating, scheduling, assigning etc…)
• Creating functional online inductions and training matrices for Blakemore Retail and Blakemore Logistics and appropriate Central Services teams.
• Identify, design, deliver and evaluate eLearning required across the business.
• Use social media and internal comms (using video, infographics, e-flyers etc…) to ensure understanding of learning and development opportunities for all colleagues and Independent Retailers.
• Establish a ‘library’ of online resources (videos, podcasts, eLearning etc….) which will support both self-directed learning and blended learning.
• Identify requirement for mandatory eLearning training across the business and build this into inductions and refresher schedules.
• Evaluate all digital and online learning as a continuous improvement process
• Adhering to all company policies and procedures and processes

Generic Responsibilities:

• Always behave within the principles of the company’s values
• Maintain employee and organisational confidentiality in line with the Data Protection Act
• Demonstrate commitment to equality and diversity
• Comply with all legislative and Health & Safety requirements

Person Specification:

• Basic education (numeracy and literacy) - ESSENTIAL
• Level 3 management qualification or relevant experience - ESSENTIAL
• Training qualification or relevant experience – ESSENTIAL
• Evidence of continuing professional development – ESSENTIAL
• Project management qualification or relevant experience – DESIRABLE

Skills / Abilities / Knowledge / Experience:

• Scope, design, develop and maintain digital / online learning materials for development programmes, courses and other learning activities.
• Work with a range of stakeholders, including internal and external subject experts, to define the content and requirements of the digital / online learning materials needed.
• Familiarity with an LMS / online people platform and managing the administration and reporting functions around this.

What's in it for you?

• Company car cash equivalent (if not apprentice)
• Access to Company Pension scheme
• Holiday, Maternity and Paternity leave and pay more than statutory entitlements
• Cycle to work scheme
• Develop your skills and capability in a highly supportive and multi-diverse culture
• Outstanding Training & Development opportunities
• Gain hands-on experience in a high volume, fast paced environment
• Enhanced Maternity & Paternity pay packages
• Flexible working hours opportunity
• Excellent additional benefits package including:
• Early access to your pay through ‘EarlyPay’
• 24/7 access to your payslips via HR/Payroll portal
• 12.5% Staff discount on fresh items & 10% Staff Discount on ambient products in our SPAR stores (ex. Alcohol & Cigarettes)
• Wellbeing support – access to emotional support, counselling, legal and financial advice
• Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
• Extra Holiday - Purchase Scheme
• Long Service Awards

Inclusive environment: As a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.

You may have experience in the following: Consultant, Organizational Development Officer, Learning and Performance Specialist, Training Coordinator, Learning Experience Designer, Learning Program Manager, Workforce Development Officer, Training Manager, Leadership Development Specialist, Capability Development Manager, and Professional Development Coordinator.

REF-216738