Learning Officer within HR- Manchester - Gordon Yates Limited : Job Details

Learning Officer within HR needed in Manchester, full time hours, starting ASAP paying £17 per hour. This role is hybrid, 2 days working in the office. This role is 3-6 months long. WHAT WILL YOU BE DOING?

• Supporting the day-to-day administration of team activity
• Management of T&L elements of the employee onboarding process, utilising our Learning Management System (LMS) and ensuring a positive new starter experience
• Act as a first point of contact for general T&L queries through daily monitoring and maintenance of the T&L inbox, responding within the SLA and escalating of queries to the team where necessary
• Monitoring and tracking of the T&L budget, managing and processing of invoices in a timely manner, liaising with internal and external stakeholders as required
• Maintain up to date files and records of electronic documentation
• Track and manage compliance and reporting, utilising the data to create Management Information (MI) and ensuring any non-completion is escalated accordingly
• Diary management for Talent Development Programmes, administering delegate attendance, sending invites and supporting with any other programme related administrative activity
• Process Improvement – identify streamlining of T&L processes to ensure the team are operating as effectively as possible
• Overall management of tracking of the annual Performance Career Development (PCD) process across the group and escalating trends to the (Deputy) Head of Talent and Learning
• Provide administrative support on wider HR and T&L projects e.g., ED&I agenda

ABOUT YOU

• Proven organisation and time management skills with the ability to schedule and prioritise work using time effectively, setting and meeting deadlines in accordance with business needs
• Demonstrable ability to work to a high degree of accuracy with exceptional attention to detail
• Ability to build good working relationships across all levels and effectively manage stakeholders
• Strong written and oral communication skills – being able to comfortably and confidently communicate with colleagues and delegates
• A proactive, client-focused approach
• Digital literacy - strong working knowledge of Microsoft Office, specifically Word, Excel, 365 and Outlook
• Prior administrative experience
• Proven ability to work using own initiative and take accountability for your workload