Legal Lettings Support Advisor - Reed : Job Details

Legal Lettings Support Advisor

Reed

Job Location : Warwick, UK

Posted on : 28/08/2024 - Valid Till : 28/09/2024

Job Description :

Position: Membership Support Advisor (Legal Lettings Support Advisor)Salary: up to £25,000 DOEContract: PermanentLocation: Warwick CV34, hybrid based, 2 WFH, 3 in office. No flexibility on thatWorking Shifts: 9am-5pm Monday to Friday, 37 hours p/w

Coventry Reed Specialist Recruitment are delighted to be representing a company within the properties sector

Our client are steadily growing and are in need of an extra Membership support Advisor to help their Members with general tenancy & lettings contract queries.

Lettings Support Officer duties include:

  • Answering queries via telephone, providing support or signposting legal & compliance queries from members (1st point of call)
  • Log accurate data and member discussions on the CRM system.
  • Promote/signpost FAQs factsheets and legislation & policy guidance to members.
  • Help review and complete existing legal documents and templates.
  • Escalate legal queries where applicable
  • Keep up to date with property policies & legislations and the general property industry

The phonelines operate from 10am until 4pm to ensure that the advisors have time to do deal with any outstanding queries/admin duties.

Lettings Support Officer person specification:

The person would either be:

  • Excellent customer service skills, with eloquent communication skills
  • A lettings expert is ideal but not essential (Estate Agent, Lettings Agent, someone who understands lettings legality and contracts)
  • Law graduate with good research skills is ideal but not essential (someone who has touched on property contract law who is eager to learn more)

    • Other essential skills and experience needed –

    • Professional manner and clear communication skills
    • Customer service experience
    • Proficient Microsoft Office.
    • Ability to work under pressure/in a fast paced environment
    • Eager to self-develop to continue being the expert in your field

    The team are friendly, lively and social, so this would suit someone who is looking for a close knit team to work alongside.

    Our client offers:• Onsite car park

    • FREE courses after probation period (level 3 and 4 equivalent)• 23 days holiday plus bank holidays, extended with length of service (up to 28 days holidays)

    Apply today and a Reed representative will guide you through the next steps of your application.

    Interview process:1st stage – Reed Interview2nd stage – MS Teams call with client

    3rd Stage – Face to face on site

    Property, properties, legal, compliance, law, lettings, rental, rent

    Salary : 22308 - 25000

    Apply Now!
    Similar Jobs ( 0)
    -- View More Similar Jobs --