Legal PA - Macildowie Recruitment and Retention : Job Details

As one of the largest full service global law practices, my client is looking to expand their legal PA team

The role of a Legal PA is to work as part of our Practice Group Support team to provide professional and proactive support to an allocated group of stakeholders.

Key Responsibilities

• Client focussed with regular meetings with stakeholders to discuss actions, priorities, expectations and future planning
• Diary management
• Organising and planning meetings, arranging for necessary equipment and refreshments using the technology and resources available for both physical and virtual meetings
• Managing and prioritising workload, delegating and owning transactional tasks
• Acting as liaison point for colleagues and clients
• Screening calls and delivering concise messages for callback purposes
• Assisting with client queries during stakeholder absences
• Management of emails and correspondence
• Be a champion for process changesPaper and electronic filing
• Preparing and submitting expenses
• File opening and closing
• Utilise CRM as a key business tool, including managing, updating, reporting and research
• Providing comprehensive financial administrative support to stakeholders; ensuring compliance with legal, firm wide and practice group specific policies and procedures
• Managing the end to end file management process
• Assisting with the team on business development follow ups, sending emails and diarising reminders upon instruction
• Supporting with marketing and business development related activities, including meet and greets
• Build and maintain collaborative working relationships with all clients and colleagues, building trust and strong networks
• Continuously seeking opportunities to embrace technologies which improve our ways of working and that drive efficiencies in day to day activities
• Ambassador for self-serve technology, role modelling the use of technology to support day to day tasks as well as aiding team members to embrace new technology-enabled ways of working
• Supporting the wider PA team, covering team members during absences or when required
• Flexible approach, adopting a blended work pattern approach in hours and location, to accommodate stakeholder and client needs
• Demonstrate client service excellence by being responsive to all requests, effectively utilising all communication channels available across a blended work pattern

The Skills and Experience

• Experience of working within a similar environment
• Excellent communication, organisation and interpersonal skills, with the confidence to liaise with senior team members
• Seeks to provide an outstanding level of client services at all times
• Good relationship building skills, both internal and external
• Ability to delegate and own transactional activity
• Strong team ethic; offer to support where necessary
• Intermediate skills in Microsoft applications including Outlook and Teams
• Desire to strive and go the extra mile
• Flexible and easily able to adapt to change

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Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.