Leisure Duty Manager - 4Leisure Recruitment : Job Details

�?? Duty Manager Opportunity in Richmond – £28,224 per year �??Our client, a prominent leisure facility in Richmond, is looking for an experienced and motivated Duty Manager to join their team. This role is perfect for someone with a passion for the leisure industry, who can lead a team to deliver outstanding service and ensure a safe, enjoyable environment for all guests.About the Role: As Duty Manager, you will oversee the daily operations of the facility, ensuring high standards of service and safety are met. You’ll manage a team of staff, monitor customer satisfaction, and play a hands-on role in enhancing the overall visitor experience. This position offers an exciting opportunity to advance your career while contributing to a valued community space.Key Responsibilities:

• Oversee day-to-day operations, ensuring safety and service standards
• Lead, motivate, and develop a team of staff across the facility
• Handle customer inquiries, complaints, and incidents with professionalism
• Manage facility maintenance, cleanliness, and operational efficiency
• Ensure adherence to health, safety, and company policies

Requirements:

• Previous experience in a supervisory role within the leisure or hospitality sector
• Strong leadership and team management skills
• Excellent communication and customer service abilities
• Knowledge of health and safety regulations
• NPLQ in date 
• Enhanced DBS or willing to undertake 

Please note this role is a full time position of 36hours per week with evening and weekends includedWhat’s on Offer:

• Competitive salary of £28,224 per year
• A generous holiday allowance of 40 days (which includes bank holidays) 
• Discounts with many leisure activities, restaurants, shops and other establishments.
• Leisure Membership
• Contributory pension scheme
• Childcare vouchers
• Career development and training opportunities
• Supportive, team-oriented environment

Ready to lead in a rewarding, community-focused role? Apply today to join our client’s team as a Duty Manager and make a real impact.