Lettings Consultant Permanent - Durham - Full-Time - Office Angels : Job Details

�? Permanent Opportunity - Lettings Consultant! �?

Office Angels are currently recruiting for a Lettings Consultant to join our client's team, based in Durham City Centre. This is a fantastic opportunity to work for a nationwide student lettings company that values innovation and delivers exceptional accommodation experiences for students and landlords across the country.

You will be joining an organisation that prioritises personal development, values creative thinking, and fosters a culture of ambition and growth. Our client is passionate about providing industry-leading accommodation experiences to students and landlords nationwide. As a Lettings Consultant, you will be an integral part of their Lettings team, responsible for delivering a first-class experience to tenants, landlords, and contractors.

Industry experience is advantageous but not required. Candidates with backgrounds in customer service, retail, or property are encouraged to apply, as these experiences are highly transferable to the role.

• Position: Lettings Consultant
• Contract Type: Permanent
• Salary: £23,800 (depending on experience), plus bonus scheme
• Working Pattern: Full-time, Monday to Friday (9:00 - 5:30), with rotational Saturday hours (10am - 3pm), office based
• Location: Fully office-based in Durham, public parking only.

Key Duties and Requirements:

As a Lettings Consultant, you will be responsible for developing and maintaining excellent relationships with landlords, tenants, and contractors. In addition, you will:

• Ensure exceptional tenant and landlord experiences
• Manage communications via phone, email, Live Chat, and WhatsApp
• Maintain up-to-date lettings compliance knowledge, including conducting Right to Rent checks
• Receive and process new inquiries from tenants and landlords
• Advertise properties and proactively contact potential tenants
• Register applicants, arrange and conduct viewings, and provide feedback to landlords
• Negotiate offers between landlords and tenants
• Assist the asset management team during busy changeover periods
• Contribute to marketing events

Essential:

• Excellent organisational skills
• Strong communication skills to provide high-quality service
• Ability to see a job through from start to finish
• Experience in lettings (preferred)
• Self-motivated with the ability to work independently
• Ability to prioritise workload and meet deadlines
• Flexible and adaptable approach to work
• Travel required between all locations
• Driving licence required, and a personal car is preferred

Why join our client's team:

? Embrace a forward-thinking company that values innovative and strategic ideas

�? Benefit from comprehensive training and professional development opportunities

?? Collaborate within a supportive and innovative work culture

?? Be part of an audaciously ambitious and growing company

If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.