Licensing officer - Adecco : Job Details

Exciting opportunity alert!

The City of Wolverhampton Council is looking for a passionate Licencing Officer/Administrator to join their vibrant Private Hire Vehicle Licencing Department on a temporary ongoing contract . In this rewarding role, you'll play a key part in processing licencing applications, ensuring compliance, and delivering exceptional customer service while helping to enhance community safety and support service improvements.

We are recruiting for a Licencing Officer/Administrator to join our dynamic team within the Private Hire Vehicle Licencing Department at the City of Wolverhampton Council. This is your chance to make a significant impact in a role that is both rewarding and challenging!

Pay rate: £13.26 per hour

Location: Bilston

Hours: Full time (Mon-Fri 9 am to 5 pm)

What You'll Do:As a Licencing Officer/Administrator, you'll play a crucial role in:

• Processing Private Hire Licencing Applications: Ensure all applications are handled efficiently and accurately.
• Checking DBS Update Records: Maintain compliance and uphold safety standards.
• Issuing Licences, Permits, and Registrations: Be the go-to person for all licencing needs!
• Providing Exceptional Customer Service: Offer advice and information to the public, local businesses, and council officers.

Key Duties and Responsibilities:

• Conduct data entry and maintain updated spreadsheets.
• Maintain accurate registers, records, and statistics using both manual and computer systems.
• Answer telephone calls and handle inquiries in a professional manner.
• Prepare standard letters and memoranda as needed.
• Attend meetings, conferences, and seminars as required.
• Prepare and present reports to relevant officers and Members.
• Be flexible with working hours; occasional duties outside normal office hours may be required.
• Comply with all relevant policies and procedures, including health and safety regulations and data protection.

In addition to these responsibilities, you'll have the opportunity to engage in staff development and training to foster your professional growth. Plus, you'll contribute to service improvement efforts and support the Council's commitment to crime reduction and community safety!

Who We're Looking For:We are seeking a motivated individual with:

• Excellent organisational skills.
• A passion for outstanding customer service.
• A strong attention to detail to ensure accurate records and transactions.

If you're ready to take on this exciting challenge and make a difference in your community, we want to hear from you!

Apply now and become a key player in enhancing the licensing services at the City of Wolverhampton Council.

Let's work together to create a safer, more efficient community!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.