Long Haul Product Manager - Newmarket Holidays : Job Details

Long Haul Product Manager

(Office-based or hybrid opportunity (min 2 days per week based in our office in Wallington, Surrey).

Newmarket Holidays at a glance

Our aim is to enrich lives and well-being through travel. That is our purpose. Our 'why’. It is ambitious and bold, but through the commitment of our brilliant people, we’re doing more each day to create and deliver incredible wish-list holidays. The types of holidays that people have always dreamt of experiencing. We bring those dreams to life and are the trusted friends of our loyal customers.

The Newmarket Spirit is what binds us together. Throughout this, our 42nd year, and all other years, we strive to grow. To challenge ourselves in new ways. Embracing different points of view and realising our potential. For the right person, their story can begin right here.

Role profile

Reporting to the Head of Long Haul Product, this role is responsible for managing and developing a selection of Newmarket Holidays’ products. The ideal candidate will be capable of taking full commercial ownership of their product portfolio. Responsibility for the product will extend through its entire cycle, from development and rate negotiation, ensuring its operational effectiveness and commercial profitability as well as being in line with customer expectation and agreed satisfaction scores. Experience with contracting and negotiation, extensive product knowledge and an ability to work well with multiple parts of the business are necessary. Prior experience working with Latin America and Asia are an advantage, as well as a strong background in the travel industry.

Who I am

• Highly motivated individual with extensive experience in the travel industry
• Experience of managing a team with an emphasis on performance management and improvement strategies
• Proactive and a problem solver who constantly questions processes in the desire to achieve efficiencies
• Always looking for a technology solution to improve work practices
• Sound knowledge of the travel industry ideally with previous Product Manager experience
• Able to drive and be prepared to travel as necessary for site inspections, contracting etc.
• Excellent negotiator who understands the balance required between quality and price
• Able to work on several projects and tasks at once, sometimes under pressure and to tight deadlines, without sacrificing attention to detail
• Highly self-motivated with a real desire to achieve
• Constantly looking to improve what we do with a dedication to quality and customer service
• Sound knowledge of Microsoft Office, including Excel
• Flexible approach to working and adaptable to changing priorities as demands dictate, taking on ancillary tasks as and when required in a good-natured way
• Analytically minded with strong commercial understanding
• Good team player with excellent communication skills
• Experience of working in a fast paced, high pressure, changing environment
• Technically competent and able to learn quickly
• Passionate about travel
• Fluency in a foreign language is an advantage

What we can offer you

• A changing and multi-cultural team-spirited environment with opportunities to learn from new experiences and challenges.
• Leaders who are interested in your development and committed to helping you to be the best version of yourself.
• A responsible organisation that cares about its people, the environment, and the communities we visit.
• Encouragement to take initiative and try something new and different.
• A flexible and hybrid-working arrangement.
• An exciting set of benefits.
• The opportunity to visit our destinations and experience our holidays.

The Newmarket Spirit

The Newmarket Spirit is what binds us together. It is our 'who?’. The Newmarket Spirit bridges the external view of our brand and the internal reality. It seeks to enrich the lives and well-being of our people through travel.

The Newmarket Spirit encompasses five distinct pillars, which have been inspired by people across our organisation.

BE RESPONSIBLE | BE TOGETHER | BE COMMERCIAL | BE DETERMINED | BE A LEADER

Join Us!

Travel is a wonderful industry to be part of. If you're passionate about holidays - perhaps you've done a similar job before or have some other experience that is relevant - we'd love to hear from you! If this sounds like the kind of opportunity, and place to work, that you’re looking for, please send your CV with a brief covering note about your salary expectations and any notice period to our Recruitment team.

Please note only shortlisted candidates will be contacted.

No agencies, please

As an equal opportunities’ employer, Newmarket Holidays is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Newmarket Holidays.