Maintenance Department Sales and Operations Manager - Reed : Job Details

Maintenance Department Sales and Operations Manager

My client is a leading provider of industrial and commercial solutions who serve a range of clients across the UK and Ireland. Due to continued growth, they are currently seeking a Maintenance Department Sales and Operations Manager to join their team based in Portadown.

This is a Full-Time, Permanent position.

Working hours: 38 hours

Salary negotiable £30,000 (+commission)

Essential Criteria:

• Experience in sales and operations management, preferably within the maintenance and construction.
• Knowledge of CRM and Project Management software.
• Strong understanding of product specifications, quoting, and tendering processes.
• Experience in managing teams and scheduling project work.
• Ability to build and maintain client relationships, particularly in high-value contracts.
• Excellent communication skills both written and verbal – with the ability to communicate with stakeholders at all levels.
• Ability to manage and prioritise a busy workload while adhering to deadlines.
• Ability to work on your own initiative as well as part of a team.
• Full UK driving license (company vehicle provided for travel between sites and client visits).

Main Duties and Responsibilities:

• Gain a strong understanding of the products and services.
• Find new clients and markets to help grow the business.
• Build and maintain strong relationships with both new and existing clients.
• Visit clients to conduct site surveys must be competent in measuring and estimating.
• Keep track of leads, quotes, and projects using the company’s CRM system.
• Regularly report on sales progress and business development activities.
• Conduct thorough site inspections and measure-ups to prepare accurate quotations.
• Monitor and review tendering portals for relevant opportunities and submit competitive tenders.
• Produce quotes in line with the company's target profit margins and track their progress through to completion.
• Ensure timely and accurate processing of approved quotes, purchase orders, and invoices.
• Manage engineers work schedules to optimize productivity.
• Oversee the ordering of parts and materials required for projects, ensuring stock availability before work begins.
• Ensure projects are delivered on time and within budget, managing all aspects of the process, from initial order to final delivery.
• Efficiently utilize service department staff to ensure seamless operation and exceptional service delivery.