Maintenance Scheduler - Antac : Job Details

To support the expansion of our MoD Housing contract, we are looking for a highly organised Scheduler / Planner to join us on a full time permanent basis. You will be based within our Larkhill office, and will be responsible for providing a high level of customer service and administrative support across the entire team. You will be managing the diaries of team of engineers with scheduling of maintenance work across the region. Through strong communication and organisation, you will be monitoring the reports and trackers to ensure that properties are ready for "move in" by the agreed dates across the region.

Your responsibilities will include (but not limited to)

• Identify any new properties or changes/cancellations added to the tracker and manage each property through to "move in" status
• Schedule all works in relation to the Void Move In Standard for direct staff and suppliers using "Voids Tracker"
• Liaise with additional suppliers to organise specialist repairs.
• Ensure the client has received all relevant required property certifications in advance of the property being handed over.
• Manage workflow for CRM system for billing and ensuring all property documentation is captured and stored correctly
• Work in collaboration with the Commercial Team to ensure work is being progressed through CRM correctly and on time.
• Raise Purchase Orders for suppliers carrying out works on the Home Counties Void Properties.
• Attend and manage daily client calls with updates on the progression of works.
• Build and maintain relationships with direct operatives, suppliers and clients.
• Support s Area Manager with progression of works.
• Report monthly stats to the Aldershot Area Manager

Experience Required:

• Knowledge and experience in scheduling within the facilities/maintenance industry will be required for this role
• Ability to manage your own diary to ensure that all tasks are completed with a high level of accuracy at all times
• Strong communication skills (both written and verbal) as you will be liaising with customers, engineer and senior leadership on a regular basis
• Be highly self-motivated with a passion to succeed.
• Strong attention to detail
• Confident in using system-based work including strong Microsoft 365 package skills
• Able to identify opportunities for advancing the organisation’s mission while maintaining an awareness of the business areas and associated risk.

Benefits:

• Discounted Gym Memberships - stay fit and healthy with exclusive offers.
• Employee Assistance Programme - supporting your wellbeing.
• Referral Bonus Scheme - earn rewards by recommending talented colleagues.
• Company Pension Scheme - plan for your future.
• Ongoing Training & Development - expand your skills and advance your career.

You must be able to pass BPSS clearance to be able to work on this project.

If you feel you have the skills and experience to be considered for this role, we highly encourage you to apply! This role is fundamental to the success of our team as you will be responsible for co-ordinating the diaries, and liaising with the customer to ensure that work is completed within the agreed time frames. You will need to be passionate, organised and maintain strong communication at all levels. You will be reporting to the Scheduling Manager, and will provide regular updates to the senior leaders on the contract to ensure that issues are escalated and resolved as quickly as possible.