Maintenance Team Leader - Imperial London Hotels : Job Details

Maintenance Team Leader

Royal National Hotel

40 hours a week (5/7 days a week Flexibility is required)

£34,650.00 + Benefits

Imperial London Hotels currently operates seven 3 & 4-star hotels in the heart of Bloomsbury. Independent and family owned, ILH has a unique heritage and culture that remains its foundation as it evolves and modernises.

The portfolio includes The Royal National Hotel which remains UK largest hotel with over 1,600 rooms. The Bedford Hotel, The City Sleeper, The President Hotel, The Tavistock Hotel, The Morton Hotel and The Holiday Inn, Bloomsbury.

Following a major refurbishment, The Imperial Hotel will open as ILH flagship 4* Deluxe Hotel in 2026.

We are currently recruiting a Maintenance Team Leader for our Royal National Hotel based in the heart of Bloomsbury to join our vibrant and multi-cultural team. We don't want you to work for us, we want you to work with us and be part of our ILH Family.

With over 3076 bedrooms, 10 restaurants across our 7 Imperial London Hotels, our maintenance team are never short of something to do. As Maintenance supervisor you will be responsible for making sure our Royal National is well presented and maintained and at all times ensuring both an effective running of the hotel and an exceptional guest experience.

You’ll coordinate daily tasks and any other scheduled maintenance activity with the team so that requests are managed promptly and in a timely manner whilst operating in a safe and efficient way according to all H&S legislation and company policy.

What you’ll be doing

• Assign daily workload, planning and other scheduled day-to-day maintenance activity and preventive maintenance workload, for a team of shift engineers, painter/ decorators and supervise contractors where necessary.
• Regularly inspect all aspect of hotel equipment, services, buildings and plant are maintained to the best standard in line with H&S legislation and company guidelines.
• Liaise regularly with Hotel Manager and other HOD to understand daily workload and other scheduled maintenance activity.
• Maintain current and working knowledge of all building maintenance systems - Plant rooms, electrical equipment, fire safety systems carrying out regular inspections and supervise the implementation of maintenance standards and procedures.
• Ensure that all team members are working in line with security and H&S procedure and using all equipment with the proper operation and safety procedures.
• Recruit, train and develop the team through providing day-to-day coaching of team performance to ensure KPIs are met. Carry out performance reviews to support individual development and management of poor performance.

What we’d like from you

• Previous managerial or supervisory experience gained in a similar maintenance position ideally within a hotel environment, large retail outlet or building management services role.
• You will be able to perform basic electrical, plumbing, decoration and carpentry tasks, though any trade qualifications in NVQ level 2/3 electrical, plumbing or heating would be advantageous
• Up to date knowledge on Health and Safety laws and regulations promoting a safe working environment at all times.
• You are able to manage a varied workload with the ability to work under pressure reacting quickly to resolve any issues.
• Self-motivated, takes pride in their work and prioritises the safety of themselves and others at all times.
• Excellent communication skills with the ability to deal with individuals at any level internally and externally.
• You will have a flexible leadership style that knows how to motivate the team to achieve great results and reach their individual potential.

What you’ll get in return

• 28 Days Holiday pro-rata increasing with length of service up to 33 days
• Free meals on duty
• Uniform & dry-cleaning
• Workplace pension scheme
• £300 Refer a Friend Scheme
• Employee recognition
• Employee awards
• Social events
• Interest-free Season Ticket Loan / Travelcard Loan
• 50% discount to friends and family in our hotels on hotel rooms & 20% discount in our restaurants (subject to availability)
• Local discounts at Gym, Dry Cleaners, Bowling and Restaurant outlets
• Shopping discounts across several high-street brands and online retailers (via Each Person)
• Nursery Scheme via Each Person (subject to eligibility)
• Early Pay - Instantly access a portion of the pay you’ve already earned
• Mental health first aiders support & well-being
• Employee Assistance Programme- Supported by Hospitality Action

Career & Development Benefits:

• Training and development through our Imperial London Hotels Academy
• Access to fully funded apprenticeships (subject to eligibility)
• £1,000 for your chosen course for development once you complete our Buddy programme (subject to eligibility)
• Access to Supported Study Scheme (subject to eligibility)
• Annual Free English Course accredited by UCL Centre for Languages & International Education
• Opportunity to explore other roles within Imperial London Hotels after 1 year of service

Extended Benefits:

• Technology Scheme (subject to eligibility)
• Cycle to Work Scheme (subject to eligibility)
• Electrical Car Scheme for senior management positions only (subject to eligibility)