Marine Cargo Technical Account Handler - Appcast Enterprise : Job Details

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

We’re an international insurance and risk management firm, and we’re looking for an experienced and inspiring Marine Cargo Technical Account Handler to join us within our Cargo Team. 

This role will require the applicant to understand the technical elements of Cargo insurance, from first contact to placement, the individual hired will be expected to manage what clients, broker and underwriters need to place a wide variety of USA, International and wholesale accounts.

Joining as a member of our technical broking unit, you will work in tandem with our producers/brokers to achieve the goals of our clients.

• To engage directly with clients (Direct, Wholesale and Facultative Reinsurance ) in respect of their (Re) insurance requirements and work alongside the producer/broker to translate this into an effective market presentation.
• If required to attend client strategy/renewal meetings and any service meetings.
• Ensure all documentation provided is in line with market requirements, AJG Policies and Procedures.
• Manage client queries and liaise with insurers as required.
• Work collaboratively with the wider team to co-ordinate, prepare and provide information for any RFP/Tender submissions.
• Manage own workload in order to effectively service the clients relationship and complete placements within given deadlines.
• Work with the team to support our financial and processing functions in dealing with all aspects of financial discipline, accounts queries and credit control.
• Support the Leadership Team and colleagues in developing, growing and delivering operational plans and revenue targets.
• Look for internal business improvement opportunities to support optimum efficiency.

• Excellent customer service focus, keeping our clients at the center of your actions.
• Experience in the London and/or overseas insurance Markets in Cargo, Cargo Stock-throughput and Freight Logistics.
• Computer literate with proficiency in the use of Microsoft office (i.e. word, excel, powerpoint, etc.), industry specific systems, such as PPL, Crystal and transactional broking platforms.
• Strong analytical and numeracy skills
• Good working knowledge of Market Reform Contracts for Insurance and Reinsurance contracts
• Attention to detail
• Have a demonstrable track record of strong communication, negotiation and influencing skills
• Excellent communication (written, oral & presentation) skills & interpersonal skills essential
• Must be able to work in a fast-paced and dynamic team environment where lateral thinking, initiative, self-motivation and decision-making skills are crucial
• Skilled at building effective relationships, at all levels, with clients, prospects, associates, insurers and external specialists
• The ability to solve complex problems in a highly pressurised environment, whilst managing your own workload.
• Eligible to work in the UK

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.