Marine Claims Handler - Nashrock Recruitment : Job Details

Job Title: Marine Claims Handler

Location: Kent/Hybrid

Salary: £35,000 - £45,000 pa + benefits

The Company

We are pleased to be working with a long standing claims specialist, based in Kent. Who are offering expert services in marine insurance. With a focus on tailored solutions, the team handles a wide range of marine claims, including cargo, hull, and yacht, providing a personalized, professional, and efficient service to clients across the UK and Europe.

The ideal candidate should have a minimum of 3 years’ experience in handling predominantly Marine Trades and/or small Pleasure/Small Craft/Yacht claims. Experience in handling claims across the UK and Europe will be considered, as will broader experience across a variety of marine business classes such as Hull & Machinery (H&M) and Cargo. Knowledge of Professional Indemnity (PI) and Property claims would be an advantage.

Key Responsibilities & Required Skills

• Preparing and issuing First Notice of Loss (FNOL) and setting up all new claims on the account
• Management and adjustment of outsourced claims under Delegated Authority
• Accurately assessing and maintaining claim indemnity and fee reserves
• Liaising with and appointing experts and lawyers as appropriate
• Identifying subrogation opportunities and coordinating with the recoveries department
• Updating and submitting Monthly Claims Bordereaux
• Preparing and issuing monthly Third Party Administrator (TPA) invoices for agreement and payment
• Preparing Quarterly Management Information (MI) reporting for clients
• Regularly liaising with underwriters, surveyors, brokers, lawyers, and other third parties
• Experience using Claims Management Systems (ECF experience is not essential but would be an advantage)
• Strong written communication skills are essential
• Attending regular client and broker meetings both in London and regionally
• Reporting complex claims to the Account Manager and preparing coverage referrals
• Assisting with general marketing and maintaining existing client relationships

Benefits Include:

• Working with a dynamic and professional team, providing a tailored service to clients
• Flexible working arrangements
• Staff pension scheme
• Additional day’s leave for birthday

As you consider applying for this position through Nashrock Recruitment, we want to share with you our commitment to fostering a diverse, inclusive, and equitable workplace for both our team & our clients.

At Nashrock Recruitment, we believe that diversity of thought, background, and experience drives innovation and success. We are dedicated to creating an environment where every individual feels valued, respected, and empowered to bring their authentic selves to work.

We actively seek to attract, develop, and retain talent from all backgrounds and perspectives. We do not discriminate on the basis of race, ethnicity, gender, sexual orientation, disability, age, religion, or any other characteristic protected by applicable laws.

By working with Nashrock Recruitment, you become part of a supportive and inclusive environment where diversity is not only embraced but celebrated. We are committed to providing equal opportunities for growth, advancement, and career development to all members of our team and applicants alike.