Membership Coordinator - Hamlin Knight - Recruitment Specialists in Human Resources, Office Support and Sales & Marketing : Job Details

Membership Administrator - Working for a rapidly growing client based in Warwick - Salary £24,750pa with some hybrid working available after probation. Plus outstanding career opportunities and company benefits!

Job Purpose:

To develop, promote, co-ordinate and administer the membership applications and renewal processes and maintain membership records.

Main Duties and Responsibilities:

• Ensuring applications are administered and processed efficiently and in accordance with agreed timescales.
• Ensuring that all relevant checks are undertaken and that the correct information is obtained and input to the membership records.
• Following up with the potential member in a timely manner to ensure efficient turnaround.
• Ensuring the membership package, grade and fee is assigned to the new membership.
• To administer all new Direct Debits to ensure collection of fees in good time.
• Ensure that membership renewal forms are completed and worked efficiently within given timescales.
• Ensure invoices are issued for the correct fee in good time.
• To confirm qualifications of members as part of the renewal process.
• To deal with renewal queries and issuing of receipted invoices.
• Ensuring the membership package, grade and fee is assigned to the new membership.
• Confirming Legal entity of company is correct.
• Liaising with contacts ensuring correct information is held and identifying memberships that should be renewed.
• Discussing the renewal process with the contact and supporting members as they renew their membership via the company invoicing process.
• Adding and removing members where applicable.
• Generating final invoices for payment.
• Following up with companies to ensure timely payment of membership company invoices.
• To administer all new Direct Debits to ensure collection of fees, following up with cancelled/Bounced.

Job Requirement / Skills

• Working knowledge of Microsoft office
• Excellent Customer service skills
• Excellent oral and written communication skills
• Experience with customer relationship management (CRM) systems
• Level 2 in Business Administration or equivalent
• GCSE in Maths & English or equivalent
• Business administration experience
• Membership body experience desirable

If you want to work for a company that offer great career development opportunities and company benefits whilst working from a beautiful facility then please apply now before it is too late!!