Memorials Product Executive - Dignity Funerals : Job Details

Memorials Product Executive

Contract: Full-time, Permanent (38.75 hours per week)

Location: Sutton Coldfield, Birmingham

• (Hybrid, 3 days office, 2 from home + some intermittent site travel)

Salary: £30,000 - £35,000 per annum (+ Bonus Incentive)

Dignity Funerals is one of the UK's leading providers of funeral and end-of-life services. We are dedicated to offering high-quality, compassionate services and expanding our Memorials division to ensure we meet the needs of families while driving business growth.

As the way we mourn evolves, so does our strategy; we adapt to changing needs, especially in at-need funeral services. Our success stems from our exceptional teams, their dedication, and our commitment to responsible business.

The RoleAs a Memorials Product Executive, you will work closely with the Memorials Product Manager and the wider team to manage and enhance our product range. From identifying new product opportunities to supporting their launch, you’ll play a vital role in ensuring we deliver meaningful, high-quality offerings that support families during challenging times.

Let’s take a closer look at role responsibilities:

• Collaborate with the Product Manager to identify and develop new product opportunities, ensuring they align with client needs and deliver clear value.
• Assist in building business cases for new products, and modernising our range with a focus on innovation and ROI.
• Support the creation of product promotions and packages to drive growth.
• Develop and maintain structured product ranges, including pricing architecture.
• Assist in planning and launching new products and ranges across the business.
• Conduct product/category reporting and analysis to support decision-making.
• Research gaps in the product assortment and perform competitor analysis.
• Respond to product queries from our network of 600 Funeral Branches and 45 Crematoria.
• Liaise with internal and external stakeholders to ensure smooth operations.
• Identify training needs and assist in preparing and delivering product-related training.
• Maintain and evaluate products throughout their lifecycle, supporting ongoing updates and trading objectives.

Must haves we’re looking for in experience for this role:

• Proven experience in product management, category management or a similar role ideally within a consumer-focused or service-based industry.
• Analytical mindset with excellent organisational skills and attention to detail.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with a variety of internal teams, stakeholders, and external partners.
• A strong client-focused mindset, ensuring products and services meet the needs of families and communities.
• A creative thinker with problem-solving abilities to drive continuous improvement in products and processes.
• Flexible in their approach, happy to conduct site visits as needed and work in a hybrid model of 3 office days, 2 from home.

What you get from us:

• £30,000 - £35,000 per annum.
• 25 days holiday + bank holidays.
• BUPA Private Healthcare.
• Pension Scheme.
• X2 Life Assurance.
• Access to our internal colleague development schemes.

Apply Today!

Join us in delivering meaningful and high-quality Memorial services while driving innovation and growth. If you’re ready to take on this exciting challenge, please submit your CV and application detailing your experience and suitability for the role via the 'apply' button.

FCA StatementPlease note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).Please note in accordance with our pre-employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit& Proper Policy). Further details will be explained to you throughout the recruitment process.Equality, Diversity and Inclusion StatementOur Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences.We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed, and bold action to promote inclusion and belonging.Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.