Merchandise Account Executive - Lucy Walker Recruitment Ltd : Job Details

We are recruiting exclusively for our Leeds based client, a dynamic Creative Merchandise Agency, for an ambitious, enthusiastic and career-driven Account Executive to join their team. Based near Leeds, our client offers free onsite parking and is easily accessible from the City Centre. If you are looking to develop your career within a vibrant and creative work environment, this role is the perfect opportunity with excellent development opportunities!

As a Merchandise Account Executive, you will join a fast-paced, lively team, providing key support on briefs and projects from renowned clients and brands. This is an agency type environment, you will gain exposure to well-known clients such as Jet2, Benefit Cosmetics, Marriott Hotels… You will support on a wide range of briefs, taking incoming enquiries and subsequently supporting the Account Managers to fulfil briefs through to completion. You will be provided with extensive training and development with a view to progress your career in the business.

We are looking for a driven and lively candidate, a strong communicator able to build rapport with ease, focussed on providing exceptional service as well as priding yourself on meticulous attention to detail.

Key responsibilities of the Merchandise Account Executive:

• Providing effective support on client enquiries via inbound orders
• Supporting on client contact in relation to new enquiries and orders (via web, email and telephone) and providing support throughout the full project life cycle
• Researching products, what is on trend and what will match your client's needs, creating decks and product presentations
• Supporting the order process by providing accurate quotations and following up to maximise quote > order conversion
• Working on briefs and ensuring artwork processes are adhering to brand guidelines and internal procedures
• Building effective working relationships internally with key departments, e.g. artwork and production, to ensure orders are produced on time

Experience Required:

• We are open to Graduates with the right energy, enthusiasm, and drive, someone looking to kickstart their career in a fast-paced agency environment. This will be at the £24,000 salary level.
• We are also open to candidates with experience, for those with 12-18 months office experience across customer service, administration, or a related account executive role, the salary will be up to £27,000.

Skills and Attributes Required:

• A naturally engaging individual with excellent interpersonal skills
• Strong focus on providing exceptional customer service
• Excellent attention to detail, able to spot anomalies or errors and correct them
• Strong IT skills and able to learn new systems and processes quickly
• Excellent communication skills and the ability to build relationships with key clients
• Someone with a vibrant personality who wants to join and contribute to a fantastic, lively team

This Merchandise Account Executive is an excellent opportunity to work within a superb business that provides a social and dynamic working culture. If you have the experience and skills outlined above, please send your CV immediately to be considered.

Note: Due to the amount of responses we receive, unfortunately we are unable to give feedback to all individuals. If you have not heard back within 7 days, please assume that you have not been successful for the role you have applied for.