Merchandiser - Porcelanosa : Job Details

The Role

This role supports the national housebuilder, trade & contract, after-sales functions, and retail showrooms for Porcelanosa. As a member of the merchandising team, you will primarily assist the trade department, ensuring timely and efficient resolution of customer complaints. You will also play a key part in maintaining the high standard of our retail showrooms, ensuring product displays are correctly presented and well-maintained across your allocated region. Additionally, you may be required to assist in the warehouse as needed to support overall operations.

Key Skills and Responsibilities:

• Removal and refitting of product displays across the allocated region
• Assembly of tile boards and fittings
• Installation of cistern internals, WC hinges, seats, etc.
• Accurate installation of Porcelanosa products
• Fault diagnosis and troubleshooting
• Jet repairs (after System Pool training)
• Tiling and basic repair work (after training)
• Correct application of products during fittings
• Any reasonable tasks requested by the Commercial Manager
• Ensuring retail shelves are stocked and displays are appropriately presented

Personal attributes:

• Enthusiastic and self-motivated
• Ability to work independently and meet tight deadlines
• Strong attention to detail and problem-solving skills
• Self-reliant and disciplined, able to handle various tasks with minimal supervision

Education and Qualifications:

• Literate and numerate
• Full, valid driving licence required
• NVQ Level 2 in Wall and Floor Tiling (preferred but not essential)

Benefits:

• 20 days holiday allowance plus statutory bank holidays
• Staff discount on all Porcelanosa products for personal use
• Company van (TBC) and free on-site parking