Mobile IT Technician - Russell Taylor : Job Details

Do you have IT helpdesk experience? Would you like to provide 1st and 2nd line support across multiple sites? Then this may be a great opportunity for you!What's in it for you?• 25 days annual leave,• Personal development training, • Healthcare cash plan,• Pension scheme,• Life assurance,• Modern office, • On-site parking,• Cycle to work scheme, • Flexible hours, • Recognition of hard work, • Engagement events, • Casual dress,• Perks hub - discounts off petrol, gym memberships, shops, restaurants & holidays, • EAP Wellbeing hub.What will you be doing? § You will be responsible for supporting all users with their IT issues, § Providing 1st and 2nd line support, § Proposing IT solutions, § Managing the ticket system - resolving where possible, § Responsible for all Midland and Northern sites. Where will you be doing it?§ Our client is a worldwide leader in calibration and test services, operating in 31 countries with a 20% growth rate per annum……wouldn't you like to be a part of their success? § Each year they reinvest money into lab refurbishments to keep the working conditions at a high standard & training programs to allow all their employees to develop and progress their career!What will you need?§ Previous IT helpdesk experience, § Customer service focused, § Ability to travel to other sites and stay overnight occasionally, § Ability to work individually and as part of a team. We appreciate your CV may not be up to date. No problem, just apply and we can deal with that later. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.