Mobile Service Technician - Trainee - Pyramid Search and Selection : Job Details

This is a great opportunity for somebody who is looking for a driving role but one that will lead them into a field engineering career, working for a great organisation who will offer full training.

There are many aspects to this role, which is to cover the Reading and surrounding areas.

As an MST you will be to meeting the engineers on customer sites and if required remove cash from ATM’s under security protocol, working closely with the engineer to ensure the site is well placed for a de-cash.

Other aspects of the role includes meeting engineers on site, delivering and handing over larger parts for the ATM’s and if required, assisting the engineer with fitting parts.

Once training has been given, you will also carry out basic fault finding on ATM’s in the absence of the Field Engineer, such as clearing card reader faults, printer faults, note jams etc. Some heavy lifting might be involved.

You will also on occasion carry out non-engineering tickets, such as meeting BT, locksmiths and alarm handovers etc.

As an MST you will also be responsible for returning parts and also ordering replacements, ensuring that you keep order of stock that you carry onboard your vehicle.

This role requires you to be self motivated and driven and have an interest In working in the field and developing into a field engineer should this be your aim.

For this position you will need to demonstrate a good geographical knowledge of the local area. On occasion, you may be asked to work out of area which could involve a longer distance for driving.

Ideally you will have previous experience with electronics, or mechanical devices and also ideally basic fault-finding skills and experience, even if it mending and fault finding on home gadgets and appliances.

An SIA license would be beneficial but is not essential as the organisation will arrange for this to be taken.

Good communication skills and basic admin skills are essential for this role.

Superb opportunity, excellent organisation offering great prospects.

Below is an outline of the shift pattern.

The normal working week is 42.5 hours Monday to Sunday. You will be required to participate in a shift pattern rota

• Shifts will be scheduled on any 10 days out of a consecutive period of 14 days. Shifts rotas are subject to the following conditions:
  • Maximum of 2 weekends worked in 4 week period
  • Maximum of 1 weekend per 4 week period can be late shift
  • No more than 25% of working shifts will be scheduled as late shifts.(Late shift defined as shift finishing after 18.30 but before 23.00)
  • Maximum of 7 consecutive working days
  • Scheduled working weekends will not be consecutive
• Daily hours will be determined by the shift pattern will be between the hours of 0700 and 2300.
• The maximum shift period will be 10 hours, during a 10 hour shift a paid break of 15 minutes may be taken in addition to the lunchbreak.
• Minimum shift period will be 7 hours
• You will be allocated an unpaid lunch break of 30 minutes during your shift.
• You will be given 30 days’ written notice of change in shift pattern unless by mutual agreement.