Mortgage Administrator - NRG Resourcing Ltd : Job Details

Are you an experienced Mortgage Administrator? If you have a passion for client service, a keen eye for detail, and a knack for navigating the mortgage process, this role is calling your name!About the CompanyOur client is a highly respected mortgage brokerage in London, renowned for their independent approach and commitment to finding the best mortgage solutions for every unique situation. With access to the whole of the mortgage market, they specialise in advising on residential, buy-to-let, bridging, secured lending, and lifetime mortgages, delivering tailored solutions for their clients' needs.About the Mortgage Administrator RoleAs the Mortgage Administrator, you’ll work closely with a team of expert Mortgage Brokers, guiding clients at every step of their mortgage journey. You'll play a pivotal role in ensuring that each case progresses smoothly by handling key communications, managing submissions, and monitoring compliance.This is an exciting opportunity to be part of a supportive, high-energy team that’s passionate about making a real impact on clients’ lives. If you have an in-depth understanding of the mortgage process and are eager to contribute to clients’ successful outcomes, this role could be a perfect fit.Mortgage Administrator Key Responsibilities

• Collaborate with Mortgage Brokers, lenders, solicitors, and clients to see each case through to completion with meticulous attention to detail.
• Handle complex cases and diverse income structures with confidence and a solutions-driven mindset.
• Take ownership of case compliance, documentation, and follow-up communications, ensuring a seamless process from initial contact to final close.
• Consistently exceed client expectations with exceptional service and clear, effective communication.

The Mortgage Administrator Package

• Salary: Up to £32,000 with a £1,000 quarterly company performance bonus
• Hybrid Working
• Benefits: Pension contributions and additional company perks

Mortgage Administrator Skills & Experience Required

• Commitment to delivering an outstanding client experience and achieving excellent results.
• Proactive Ownership of your work, driving each case to successful completion.
• Strong communication skills for handling interactions between clients, brokers, and lenders.
• A warm and personable phone presence, coupled with excellent written communication skills.

Why Apply?This role is perfect for an experienced Mortgage Administrator who thrives in a collaborative environment and is motivated by helping clients achieve their property goals. With a generous bonus structure and the opportunity to make a meaningful impact, this position offers more than just a job - it’s a chance to be part of something bigger.Think this is the role for you?We’d love to hear from you and discuss how you could be the perfect fit!