Mortgage Administrator - BDM Recruitment : Job Details

Home-Based Mortgage Administrator

Loocation: Remote (within 1-hour drive of Bath, UK)

Salary: £20,000 - £24,000 per annum (dependent on experience)

Reference: BDM Recruitment Ref: S1795MABMC

About the Role:

BDM Recruitment is proud to partner with a leading mortgage and protection broker firm seeking an experienced and motivated Mortgage Administrator to join their team. This home-based position offers flexibility while supporting a high-performing team of mortgage and protection advisors.

You will play a vital role in the mortgage and protection application process, ensuring accuracy, efficiency, and top-tier customer service. Monthly attendance at the Bath office for team meetings is required (at your own expense).

Key Responsibilities:

• Mortgage & Protection Administration: Manage mortgage and protection applications from start to finish, ensuring all documentation is complete and accurate.
• Liaison with Lenders & Advisors: Work closely with mortgage lenders, insurers, and in-house advisors to ensure a smooth and swift application process.
• Client Relationship Management: Provide regular updates to clients and handle non-advice-based inquiries to maintain excellent customer service.
• Data Management: Use in-house systems to track application statuses, input data, and ensure payments are processed promptly.
• Proactive Coordination: Collaborate with all parties, including estate agents and solicitors, to expedite property purchases, remortgages, and protection policies.
• Process Improvements: Identify and implement administrative efficiencies to support advisors and enhance the client journey.

Key Skills & Experience:

• Mortgage Administration Expertise: A solid understanding of mortgage and protection application processes is essential.
• Industry Knowledge: Familiarity with associated services, such as conveyancing, estate agency operations, and property purchasing processes, is highly beneficial.
• Organizational Skills: Strong ability to plan, self-organize, and effectively analyze client needs.
• Communication Skills: Exceptional written and verbal communication with a professional and personable style.
• Technical Proficiency: Competent in using CRM systems, databases, and general computer applications.
• Team Player: Able to work collaboratively and independently, delivering results with confidence and professionalism.

Why Join Us?

• Competitive salary of £20,000 - £24,000, based on experience.
• Flexible, home-based role providing a great work-life balance.
• Opportunity to work with an established and reputable mortgage and protection brokerage.
• Ongoing support and training to help you excel in your role.

Requirements:

• Must reside within a 1-hour drive of Bath for monthly team meetings.
• Previous experience in mortgage administration or a similar role.
• A proactive, detail-oriented approach to managing tasks and resolving issues.

How to Apply:

To apply for this position or learn more, contact Bryn McMillan, Managing Director of BDM Recruitment: