Mortgage Administrator - Kings Permanent Recruitment for Estate Agents & Financial Services Professionals : Job Details

Mortgage Administrator

An exciting opportunity has now become available within our Customer Services/Administration department and we are looking to expand our vibrant & rapidly growing team. If you would like to be part of a nationally recognized and award winning company that is fully committed to creating the best possible customer experience and an efficient end to end journey for them, then this could be the role for you.

We are looking for a hardworking and reliable individual with proven 1yr minimum experience in the mortgage industry, as an administrator or paraplanner. The successful applicant will have a positive & enthusiastic attitude with the ability to prioritise our customer’s needs and requirements at all times and also have the ability to work under pressure & problem solve. The ability to effectively communicate with customers, suppliers, lenders, solicitors, estate agents and colleagues is paramount, as is a very strong team work ethic.

Mortgage Administrator - Skills Required:

• Experience in the mortgage industry vital
• Excellent written & verbal communication skills
• Meticulous with a keen eye for detail
• Positive & enthusiastic attitude with the ability to prioritise our customers’ needs and requirements at all times
• Ability to work under pressure and problem solve, both independently and part of the team
• Computer literate and familiarity with Microsoft office
• Well organised with excellent time keeping

Mortgage Administrator - Responsibilities:

• Dealing with incoming calls, emails, post and voicemails, responding to any non-advisory queries in a professional and timely manner and referring any advisory queries to the relevant advisor, following these up with the relevant broker to ensure a response has been issued
• Liaising with solicitors, lenders, estate agents and brokers to progress mortgage applications from start to finish as quickly and seamlessly as possible
• Ensure our customer service database is kept up to date and all information held is accurate and that team members are also keeping the systems up to date/correct
• Keeping clients & associated parties updated on the status of their application(s), ensuring every step of the customer journey is as clear and stress free for the client as possible
• Inputting cases on to our system, ensuring all details are accurate and all documents have been received in line with our compliance policies
• Inputting mortgage/insurance applications accurately and efficiently and completing suitability reports to send to the client with all required initial information

Mortgage Administrator - The Package:

• £25,000 - £28,000 Basic Salary commensurate with experience
• Monday to Friday 9am - 5pm
• Possibility of flexible remote working after a successful probationary period
• Pension
• Competitive Holiday Entitlement
• Flexible working hours
• HR & Well Being Services
• Company Events
• Mentoring & Coaching
• Career Progression

Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 17 years of successful trading. A milestone to be proud of...

Kings Permanent Recruitment for Estate Agents and Financial Services Professionals is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions.

We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration.

Visit Kings Permanent Recruitment for website for online Estate Agency vacancies.

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