Mortgage Advisor - Sanderson : Job Details

Mortgage Advisor Hybrid Position, Based in Chorley (2-3 days per week)

Permanent / Full Time Position

£30,000 - £35,000

We are currently working with one of leading financial service clients to recruit a Mortgage Advisor into their well-established team, to deliver a high-quality and efficient mortgage advisory service to customers, conducting all meetings in strict adherence to regulatory compliance.

Mortgage Advisor Responsibilities & Key Duties

• Provide Expert Mortgage Advice: Offer accurate and reliable mortgage advice to potential customers, both in-person and over the phone, ensuring a personalised experience.
• Support Mortgage Retention Strategy: Proactively engage with customers before their current mortgage term ends to support the Society's retention strategy and enhance customer satisfaction.
• Efficient Mortgage Application Processing: Process mortgage applications using the Society's software system and handle all related administrative tasks, maintaining clear communication with customers throughout the application process.
• Accurate Record Keeping: Maintain detailed, up-to-date records and notes at each stage of the mortgage application to ensure smooth processing.
• Mortgage Application Approval: Approve mortgage applications within specified limits, ensuring alignment with the Society's Lending Policy.
• Consider Non-Standard Applications: Evaluate mortgage applications that fall outside the standard lending policy, providing justifiable business reasons when necessary.
• Present Out-of-Criteria Cases: Submit non-standard cases to the Credit Risk Committee with well-supported recommendations and rationale for consideration.
• Stay Informed on Regulatory Changes: Continuously update knowledge of regulatory matters, including compliance with the latest mortgage-related laws and share insights with colleagues.
• Comply with Legal & Regulatory Standards: Ensure full compliance with all legal responsibilities, such as regulations on Vulnerable Customers, AML, MCOB, DPA, FCA, and other relevant guidelines.

Technical skill and Knowledge Required;

• CeMap qualified or industry equivalent.
• 5 GCSE at Grade C or above including Maths and English or equivalent.
• Excellent communication skills both written and verbal.
• Experience of Microsoft packages including word & excel.
• Ability to independently manage multiple tasks
• Strong attention to detail