Multilingual customer service administrator - Reed : Job Details

German Speaking Customer Service Advisor

Annual Salary: Up to £32,000 depending on experience

Location: Rugby, UK

Job Type: Full-time, Office-based, 12-month FTC

Working Hours: Monday to Friday, 9:00 AM - 5:30 PM

Are you a fluent German speaker?

Are you passionate about providing excellent customer service?

We are actively seeking a German Speaking Customer Service Advisor on behalf of our client, to join an exciting and innovative business in Rugby on a 12-month fixed-term contract.

You will be responsible for but not limited to:

• Handling calls from clients across the UK and Europe to resolve enquiries.
• Logging and escalating calls.
• General project admin support
• Interpreting data and reporting to stakeholders
• Some travel to client premises within the UK and Europe

The ideal candidate will be:

• Fluent in English and German both written and verbally
• Self motivated with great attention to detail
• Skilled in administration and customer service

Additional fluency in French and Spanish is also desirable.

The successful candidate will benefit from a competitive salary, 28 days of holiday plus bank holidays, a day off for their birthday after five years of service, an annual bonus, employee of the month scheme, a discounts portal, as well as onsite parking.

To apply, please click below or email with you CV.