Neighbourhood Services Manager - Ackerman Pierce : Job Details

Purpose:

• To deliver a value for money neighbourhood and sheltered housing service which builds safe and sustainable communities, provides excellent resident experience, improves satisfaction and enhances the quality of life and opportunity for residents.

• To lead on the housing management strategy improvement plan and review all policies, processes for housing management and sheltered services, using business intelligence, benchmarking data to deliver transformation to services. To monitor and analysis of statutory KPI's and LPI's and setting and monitoring appropriate performance targets to deliver an efficient and streamlined service.
• To be responsible for overall budget management for Neighbourhood services, analysing and advising on the budgetary impact of property management, delivering services within the budget envelope and producing periodic budget monitoring information.

Responsibilities:

• Responsible for working closely with the Assistant Director, Housing Management to deliver continuous service improvement, transformation and innovation and identification of developmental opportunities.
• Develop and deliver long term housing strategies, an integrated approach to neighbourhood management and business plans for Neighbourhood Services which enables achievement of corporate plans and targets and against which progress can be clearly measured.
• Good people management and leadership skills who is self-motivated to provide line management and strategic direction to managers directly managed and have responsibility for the services.

If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly along with a strong hour rate.

Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency. Including an Ackerman Pierce welcome pack to