Night Concierge - Collins Property Recruitment : Job Details

A leading Build to Rent operator is seeking a Night Concierge for a BTR scheme in Leeds.Overview:

• Job Title: Night Concierge
• Location: Leeds
• Salary: £26,000
• Working Hours: 4 days on / 4 days off. 7.30pm-7.30am

The role:The Night Concierge is responsible for delivering excellent customer service to residents, handling enquiries, and ensuring the site and residents are safe and secure.Responsibilities of the Night Concierge include:

• Deliver exceptional customer service to every person, creating an unmatched first impression.
• Work independently during the shift, ensuring that the building is secure and the site safe for residents and guests.
• Conduct building patrols (internal and external).
• Ensure H&S measures are in place.
• Manage resident complaints, ensuring all complaints are dealt with quickly and efficiently.
• Log communication with residents.
• Conduct routine inspections of community amenities and common areas.
• Assist with community activities and events.
• Follow health & safety procedures.

The person:

• Highly organised and able to multitask.
• Excellent written and spoken English.
• Proven experience in property, resident services, guest relations, hospitality or sales.
• Ability to build long-lasting relationships.

If you’re interested in the Night Concierge position and you possess the required skill set, then apply now. Should you have any further questions contact Martha Kiernan at Collins Property Recruitment.Should this role not be for you, but you would like to refer a friend or colleague to us, we'll happily give you £300 worth of vouchers if we successfully place them!