Night Receptionist - Elysium Healthcare : Job Details

First impressions matter. As a Receptionist you play a pivotal role in setting the tone for every interaction. You are the first face and first conversation visitors to Farmfield in Charlwood will experience. Your warm and friendly personality will shine through as you greet and assist staff, visitors and service users.

What you will be doing

In this exciting role at Farmfield, a service for adult men 18+ with a forensic background and enduring mental health illnesses such as personality disorder, substance misuse issues and behaviours that challenge each day brings different challenges and experiences. 

Ensuring the safety and security of service users, staff and visitors is a top priority. You’ll oversee visitor sign ins, conduct security checks and manage the distribution of keys and security badges.

You will be working 40.25 hours per week

Hours 18.30-07.00 – Monday to Sunday on 3 shifts one week 4 shifts following week

There’s also a huge range of courses on offer to help grow and develop your career. If you have the aspiration, capability and dedication, Elysium Healthcare can give you the support and opportunities to help you achieve your career goals.

Join Farmfield in creating a positive and secure environment. It’s a career that you can take pride in while enjoying the satisfaction of helping people and seeing them improve. It’s what delivering great healthcare should feel like.

As a Receptionist you will be:

• Welcoming all visitors in a friendly manner and ensuring the sign the visitor book.
• Maintaining the upkeep of the reception area & meeting rooms are presentable.
• Managing the office diary for meetings, events, training days and therapy sessions.
• Ensuring confidentially and security to the service.
• Receiving and dealing with telephone calls, emails and post.
• Ad hoc administration tasks.
• Ensuring all appropriate leaflets and brochures are on display.
• Managing deliveries

To be successful in this role, you will have:

• Previous experience
• Computer skills
• Communication and interpersonal skills
• Must be professional, confident and diplomatic
• GCSE English Language Grade C or above
• Be efficient and enthusiastic
• Awareness of understanding confidentiality and security
• Ability work alongside a team and independently
• Must be welcoming and self-motivated

Where you will be working:

Location: Farmfield Drive, Charlwood, Surrey, RH6 0BN 

You will be working at Farmfield Hospital, which is a large purpose-built medium-secure service with good facilities. Working alongside a multidisciplinary team, you will provide care and support for adult men 18+ with a forensic background and enduring mental health illnesses such as personality disorder, substance misuse issues and behaviours that challenge.  

Farmfield is located North West of Gatwick airport near the village of Hookwood, with good transport links by road, bus and train. It is easiest to reach the site by car.  

What you will get:

• Annual salary of £25,430
• The equivalent of 33 days annual leave (inc Bank Holidays) – plus your birthday off!
• Free meals and parking
• Wellbeing support and activities to help you maintain a great work-life balance.
• Career development and training to help you achieve your career goals.
• Pension contribution to secure your future.
• Life Assurance for added peace of mind.
• Enhanced Maternity Package so you can truly enjoy this special time.

There is also a range of other benefits including retail discounts, special offers and much more.

About your next employer:

You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. 

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. 

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.