Night Support Worker - Service Care Solutions - Housing : Job Details

Night Support WorkerLadyshot, HarlowYoung People's Service6 months35 hours£18.47 LTD / £15.75 PAYE (inc. hol)Are you experienced in night support and ready to make a positive impact on young lives? We are seeking a Night Support Worker for a charity-based young people's service in Harlow, dedicated to providing essential safety and support overnight to residents aged 16-21 with complex needs.THE ROLEAs a Night Support Worker, you will ensure the security and safety of the facility and its residents overnight. Key responsibilities include:

• Managing building security and promptly addressing any faults or issues.
• Acting as the first point of contact for service users and external agencies.
• Implementing night security protocols to safeguard the service.
• Monitoring and logging access, including visitors, and tracking incidents.
• Recording and managing incidents, addressing or escalating antisocial behavior as needed.
• Adhering to health and safety policies to maintain a secure environment.
• Escalating incidents to on-call services as required.
• Keeping detailed records, including incident logs, handover notes, and support plans.

THE CANDIDATEThe ideal candidate will have previous experience in a similar night support role, particularly with vulnerable young people. Key requirements include:

• Experience working with individuals with complex needs, ideally in supported housing.
• Proven ability to work independently and responsibly during night shifts.
• Strong skills in incident management and reporting.
• Familiarity with implementing and adhering to security protocols.
• Excellent written communication skills for maintaining accurate records.

THE CONTRACT

• 35 hours per week, 8:15 pm - 7:45 am Monday to Friday, including 1 in 4 weekends.
• 6-month contract with potential for a permanent role.
• Pay rate: £18.47 per hour (LTD) or £15.75 per hour (PAYE, inclusive of holiday).

HOW TO APPLYTo apply for this role, please email a copy of your CV to or call on to discuss the role in more detail. If you know someone well-suited to this position, we offer a £250 referral bonus for every successfully referred candidate!