North American Claims Technician (Hybrid / Remote) - Massenhove Recruitment Limited : Job Details

Our Client, an established Lloyds Broker, are keen to appoint a confident, ambitious Claims Technician to their North American division where you will be handling a varied portfolio of losses.

Primary duties/responsibilities of the job in order of priority:

• Preparation of & familiarisation with bordereaux collection and other files for effective presentation to Underwriters.
• Create entries and update financial records on relevant system(s).
• Producing claims statistics and liaising with other teams to produce earned to incurred statistics.
• Complete TT requisitions and liaise with accounts dept for the same.
• Deal with claims payments under direct supervision of a senior colleague / manager.
• Develop and sustain relationships with Clients, TPA’s, Insurers and colleagues.
• Ensure the company systems and procedures are followed at all times.

Experience required:

• At least 2 years previous experience of working in a similar claims role.
• Good knowledge and understanding of Delegated Authority contracts.
• Good knowledge of Microsoft Office products.
• Good knowledge of London Market information technology systems CLASS, ECF, IMR etc.
• Willingness to continue to develop knowledge of insurance and related issues through formal and informal learning.